Perform an Attended Transfer

If you want to make sure someone is ready to take a transferred call or you need to explain something to the transfer recipient, you can perform an attended transfer. This topic describes how to perform an attended transfer.


  1. During a call, press the feature code of attended transfer (default *3).

    The original call is placed on hold, and the system prompts "transfer" and the dial tone.

  2. Dial the phone number of the contact where you want the call to be transferred.
  3. Wait for the call to be answered.

    When the call is answered, talk to the transfer recipient.

  4. Hang up the call directly to complete the call transfer.

    The original caller and the transfer recipient are connected.