Call Parking

This topic describes how to park a call randomly on the available parking number, and retrieve the parked call.

Background information

During a conversation, the employee may need to go to another office for retrieving an important file or for security, he/she can park the call, and to continue the conversation after arriving at the other office.

Procedure

  1. Dial the feature code (*5) to park a call.

    The system prompts you the parking number (6000) where the call is parked.

  2. Go to another office, dial the parking number (6000) to retrieve the parked call.
Tip: The default feature code for call park is *5. You can change, enable, or disable the code on PBX management portal: Call Features > Feature Code > Call Parking > Call Parking.