Yeastar P-Series Software Edition 83.16.0.70

Release date: October 10, 2024

New features

Microsoft SQL
Added support for the integration with Microsoft SQL, which allows for automatically triggering contact lookup in your Microsoft SQL database when an inbound call reaches your PBX, and displaying caller's name if a match is found. In addition, contact synchronization with phonebook(s) enables convenient outbound calling from Linkus UC Clients and intelligent inbound routing based on phonebook(s) matches.
For more information, see Microsoft SQL Integration Guide.
Zoho CRM
Added support for the integration with Zoho CRM via PhoneBridge, which allows for click-to-call, call pop-ups with business card view, instant call follow-ups, call recording playback, and more, right within Zoho CRM.
For more information, see Zoho CRM Integration Guide.
Note: If you have integrated PBX with Zoho CRM and want to switch to this solution, it can be easily achieved by following the steps below:
  1. Install Yeastar App from Zoho Telephony Marketplace
  2. Click Enable Zoho PhoneBridge on Yeastar PBX web portal.

Improvements and bug fixes

Extension
Added a configuration item Function Keys Template (Path: Extension and Trunk > Extension), which allows you to configure function key template(s) and apply the template(s) to extensions.
For more information, see Set up Function Keys for Extensions Using a Template.
Client Permission
Added a permission item Function Keys (Path: Extension and Trunk > Client Permission > Preference Settings), which allows you to control users' permission to customize function keys on their own.
For more information, see Allow Users to Customize Function Keys.
Auto Provisioning
  • Fixed the time zone issue: IP phone was set to use PBX time zone, but the setting didn't take effect.
Feature Code
Added a configuration item BLF Light Color of Switching Global Business Hours Status (Path: Call Features > Feature Code > Switch Business Hours and Holidays Status), which allows you to select the BLF light color for Business Hours and Outside Business Hours / Holidays.
IVR
  • Added an option Allow Calling Numbers (Path: Call Features > IVR > Basic), which allows you to specify the ring group, queue, or conference that callers can reach after they enter an IVR.

    For more information, see Allow Callers to Dial Numbers via IVR.

  • Added an option Custom Key (Path: Call Features > IVR > Key Press Event > Advanced Settings), which allows you to customize PIN code (either a single PIN or a list of PINs) and the associated destination for an IVR. Callers who enter the correct PIN will be routed to the designated destination.

    For more information, see Set up IVR Custom Key.

Queue
  • Optimized ring mechanism for Ring All strategy: As soon as unavailable agents become available, inbound queue calls will be distributed to the agents.
  • Fixed the notification issue: An inbound queue call was routed to the failover destination when reaching the max waiting time, but queue manager was notified that the queue call was abandoned by caller.
Security
Added a configuration item Enable IP Restriction for Administrator Login (Path: Security > Security Settings > Security Options), which allows you to restrict the IP address from which super administrator can log in to PBX administrator portal.
For more information, see Restrict Access to Administrator Portal by IP Addresses.
External Chat Logs
Added filters to help you filter chat logs by session creation time or last active time.
Linkus Web Client
  • Added support for redialing the last number dialed by clicking .

  • Added support for holding up to 6 active calls at the same time.
  • Optimized External Chat: When creating an SMS session, Sender and Recipient will auto-populate with default values.
    • Sender: Auto-populate with the last selected sender number.
    • Recipient: Add a Country/Region Code field and auto-populate with the last selected country/region code.

  • Optimized the followings for Presence Status:
    • Presence information is displayed to provide a more visual reference to extensions' availability and status.

    • Presence information can be edited directly from the toolbar, without having to access the preference configuration page.

  • Fixed the Video Conferencing issue: Failed to create a meeting link.
'Yeastar Linkus for Google' Chrome extension
  • Added support for redialing the last number dialed by clicking .

  • Added support for holding up to 6 active calls at the same time.
  • Optimized the followings for Presence Status:
    • Presence information is displayed to provide a more visual reference to extensions' availability and status.

    • Presence information can be edited directly from the Chrome extension, without having to access the preference configuration page on Linkus Web Client.

Call Center Console
  • Optimized Wallboard: Added support for viewing agent status of all call queues or a single call queue in a single pane.

  • Optimized the followings for Queue Panel:
    • Added status filter for Waiting Calls to distinguish waiting calls from ringing calls.

    • Added callee filter for Active Calls to distinguish queue agents that are answering calls.

API
  • Optimized API interfaces for the following features.
    Feature Details
    Optimized Trunk Optimized the trunk/create interface: For register trunk, remove the restrictions on character type and minimum character length for password.
    Optimized IVR

    Optimized the ivr/get, ivr/query, ivr/create, and ivr/update interfaces: Added parameters enb_dial_call_number and dial_call_number_list, which enables you to set the ring group, queue, and conference room numbers that callers are allowed to call via the IVR.

    For more information, see API Interfaces & Events Summary.

  • Fixed the following API issues:
    • API was disabled on PBX web portal, but inbound call control over trunks was not disabled accordingly, resulting in inbound calls not being routed to the designated destination until 10 seconds.
    • When calling the cdr/search interface to search specific CDR, the call_from parameter didn't return the contact name.
Core Call Service Anomaly Detection
Fixed the notification issue of self-recovery: Notifications were sent when deadlock issues were detected, but were not sent after self-recovery in some circumstances, resulting in too many alerts for abnormal core call services.
Inbound Route
Fixed the fax to email issue: The faxes received couldn't be delivered to an extension's mailbox because a large number of PDF attachments that had been delivered were not deleted and reached the limit.
Operation Logs
Fixed the operation logs issue: The dial pattern of an outbound route was modified, but the outbound route ID displayed for the record in operation log was incorrect.
CDR
Fixed the CDR issue: Two call logs were generated (both internal and external) for a single outbound call.
Microsoft Teams Integration
Fixed the call issue: When making a call using Linkus Desktop Client, the call interface disappeared when ringing the callee and reappeared after the call was answered.