Set up Outlook as an Email Server

This topic describes how to set up Outlook as an email server in Yeastar P-Series PBX System.

Prerequisites

Make sure the PBX can access the Internet.

Step1. Create an app password on Microsoft Account

To ensure that PBX can access Outlook server via your Microsoft account, you need to turn on 2-Step verification and create an app password as follows.

  1. Sign in to Microsoft Account.
  2. At the top navigation bar, click Security tab and enter your Outlook password to verify your account.
  3. Turn on 2-Step Verification.
    1. In the Two-step verification section, click Turn on, and verify your account according to the prompt.

    2. In the Two-step verification section, click Set up two-step verification.
    3. Read the tips and click Next.
    4. In the Verify my identity with drop-down list, select a method and verify your account according to the prompt.

      Two-step verification is enabled.

  4. Create an app password.
    1. At the top navigation bar, click Security tab.
    2. In the Two-step verification section, click Manage.
    3. In the App passwords section, click Create a new app password.

      An app password is generated. Note down the password, which is used to verify your Outlook account when you configure Outlook as the mail server of the PBX.

Step2. Configure Outlook as email server of Yeastar P-Series PBX System

To ensure that the PBX can access and send mails from Outlook server via your Microsoft account, you should proceed as follows:

  1. Log in to PBX web portal, go to System > Email > Email Server.
  2. In the Type of Email Server drop-down list, select Custom Email Server.
  3. Configure email server settings.
    • Sender Email Address: Enter your Outlook address, which will appear as the From address for outgoing emails sent by the PBX.
    • Email Address or Username: Enter your Outlook address.
    • Password: Enter the 16-digit app password, which is used to access Outlook server.
    • Outgoing Mail Server (SMTP): Retain the default value smtp-mail.outlook.com.
    • Port: Retain the default value 587.
    • Enable TLS Encryption: Keep the option unselected.
  4. Test if the mail server can successfully send emails.
    1. Click Test.
    2. In the pop-up window, enter a recipient's email address in the Email Address field.
    3. Click Test.
  5. Click Save.

Result

  • If the test email is sent successfully, the page displays "Success" and the recipient's mailbox would receive the email.
  • If the test email is failed to be sent, the page displays "Failed to send" and prompts you an error message. You can check the error in Email Sent Logs.