Force Drop an Extension's Call
This topic describes how an authorized user can force drop an extension's current call by dialing a feature code.
Prerequisites
The user to force drop calls has been assigned the Call Force Drop permission.
Procedure
- The authorized user dials {feature_code} +
{extension_number} to force drop an extension's
current call.
For example, dial
*541000
to force drop the current call of extension 1000. - The authorized user dials {feature_code} to force drop
the monitored extension's current call.
For example, while monitoring the current call of extension 1000, dial
*54
to force drop the call.
Result
The extension's current call is disconnected, and each user is prompted as follows:
- The authorized user who forces drop the call hears a prompt "Call force drop succeeded".
- The extension user whose call is forcibly disconnected hears a prompt "This call was forcibly dropped".
- The other party on the call hears a busy tone.