Microsoft Exchange Integration Overview

By integrating Yeastar Workplace with Microsoft Exchange, you can synchronize local Exchange room resources to Yeastar Workplace, and keep meeting room calendars stay in sync between the two platforms. In this way, users can continue to book meeting rooms from their familiar system - Outlook, and administrators can manage meeting rooms and reservations efficiently and centrally on Yeastar Workplace.


  • Microsoft Exchange Version: Exchange Server 2007 / 2010 / 2013 / 2016 / 2019

  • Yeastar Workplace Plan: Standard Plan or Pro Plan

Key features

The integration of Yeastar Workplace and Microsoft Exchange provides the following key features.

Room resources mapping
Map your existing meeting room resources (room mailboxes) from Exchange to Yeastar Workplace.
Two-way synchronization of meeting schedules
Meeting schedules and changes made from either Yeastar Workplace or Outlook are automatically synced to the other platform, thus avoiding conflicts in booking rooms.
Enhanced meeting room management
With the advanced room settings and room reports that Yeastar Workplace provides, you can manage how and when users can book meeting rooms and have a full overview of how meeting rooms are being used.


The following table lists the terminologies of the Microsoft Exchange integration.

Term Description
Service Account A dedicated Exchange user account for authorizing and managing the integration of Yeastar Workplace and Microsoft Exchange.
Room Mailbox A type of Exchange mailbox, which is assigned to a physical location in your workplace, such as a conference room or a training room.
Exchange Web Service (EWS) A well-established official Microsoft protocol, which is used for the communication between Exchange and third parties.

The integration of Yeastar Workplace and Microsoft Exchange is based on EWS.

Outlook An email client that allows users to access and manage emails from Microsoft Exchange.