Auto Provision Tiptel IP Phone with Yeastar P-Series Software Edition

This topic takes Tiptel 3310 (firmware: 2.42.6.5.55) as an example to introduce how to auto provision a Tiptel IP phone with Yeastar P-Series Software Edition.

Requirements

The firmwares of Tiptel IP Phone and Yeastar PBX meet the requirements listed in Auto Provisioning - Supported Devices.

Scenarios

The provisioning methods and operations vary depending on the network environment of Tiptel IP Phone and Yeastar PBX, as the following table shows.

Scenario Description
IP Phone and PBX are in the SAME subnet (LAN) In this scenario, you can provision the Tiptel IP phone with the PBX via PnP method.

For more information, see Auto provision a Tiptel IP phone in the same subnet (PnP).

IP Phone and PBX are in DIFFERENT subnets (LAN) In this scenario, you can provision the Tiptel IP phone with the PBX via DHCP method.

For more information, see Auto provision a Tiptel IP phone in the different subnets (DHCP).

IP Phone and PBX are in DIFFERENT network In this scenario, you can provision the Tiptel IP phone with the PBX via RPS method.

For more information, see Auto provision a Tiptel IP phone in remote network (RPS).

Auto provision a Tiptel IP phone in the same subnet (PnP)

In this example, the Tiptel IP phone (IP: 192.168.28.195) and the Yeastar PBX (IP: 192.168.28.39) are both deployed in subnet 28.

Prerequisites
Important: If the IP phone is previously used, you need to RESET the IP phone, then re-configure the network settings for the phone.
Procedure
  1. Log in to PBX web portal, go to Auto Provisioning > Phones.

    The IP phones detected by the PBX via PnP are displayed in the phone list.

  2. Click beside the Tiptel IP phone.

  3. Optional: In the Options section, select a desired template from the Template drop-down list.
    Note: You can select the default template corresponding to the phone model, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
  4. In the Assign Extension section, assign an extension to the IP phone.

    Note: If your desired extension is not listed in the drop-down list, it indicates that the extension has been associated with an IP phone or gateway.
  5. Click Save.
Result
Note: Some IP phones will reboot automatically. If not, you need to manually reboot the phone to make the configurations take effect.
  • The IP phone automatically downloads the configurations from the PBX and applies the settings.
  • The extension is successfully registered on the IP phone. You can check the registration status on Auto Provisioning > Phone in PBX web portal.

Auto provision a Tiptel IP phone in the different subnets (DHCP)

In this example, the Tiptel IP phone and a DHCP server are deployed in subnet 28, while the Yeastar PBX (IP: 192.168.20.58) is deployed in subnet 20.

Prerequisites
  • Make sure that there is only one DHCP server running in the subnet where the IP phone is deployed, or the IP phone would fail to obtain an IP address.
  • Make sure that the IP phone and PBX can communicate with each other over the subnets.
  • RESET the IP phone if it is previously used.
  • Gather information of IP phone, including Vendor, Model, and MAC address.
Procedure
Step 1. Enable Remote Registration feature for the extension on PBX
Enable the Remote Registration feature for the extension to be assigned to the phone, so that the extension can be registered in a different subnet.
  1. Log in to PBX web portal, go to Extension and Trunk > Extension, edit the desired extension.
  2. Click Security tab, select the checkbox of Allow Remote Registration in the SIP Security section.

  3. Click Save and Apply.
Step 2. Add the Tiptel IP phone on PBX
  1. On PBX web portal, go to Auto Provisioning > Phones.
  2. Click Add > Add.
  3. In the IP Phone section, enter the following phone information.

    • Vendor: Select Tiptel.
    • Model: Select the phone model. In this example, select 3310.
    • MAC Address: Enter the MAC address of the IP phone.
  4. In the Options section, configure the following settings.

    • Template: Select a desired template from the drop-down list.
      Note: You can select the default template corresponding to the phone model, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
    • Provisioning Method: Select DHCP (In the Office).

      A provisioning link is automatically generated and displayed in the Provisioning Link field. This provisioning link points to the location where the phone's configuration file is stored.

  5. In the Assign Extension section, assign an extension to the IP phone.

    Note: If your desired extension is not listed in the drop-down list, it indicates that the extension has been associated with an IP phone or gateway.
  6. Click Save.
Step 3. Configure DHCP option 66 on DHCP server

In the subnet where the IP phone is deployed, use the generated provisioning link to configure option 66 on the DHCP Server.

  1. On PBX web portal, copy the provisioning link from the phone's detail page.

  2. On the DHCP server, set up option 66 with the provisioning link.

    In this example, the configuration on a router's DHCP server is shown below.

Result
Note: Some IP phones will reboot automatically. If not, you need to manually reboot the phone to make the configurations take effect.
  • After the IP phone is rebooted, it gets an IP address from the DHCP server, downloads the configurations from the PBX via the provisioning link, and applies the settings automatically.
  • The extension is successfully registered on the IP phone. You can check the registration status on Auto Provisioning > Phone on the PBX web portal.

Auto provision a Tiptel IP phone in remote network (RPS)

In this example, the Tiptel IP phone and the Yeastar PBX are deployed in different network.

Prerequisites
Yeastar P-Series Software Edition supports to auto provision a Tiptel phone remotely either using Yeastar FQDN or using Public IP address / External Host domain name. According to the provisioning method you intend to use, make sure that you have completed the corresponding setup shown below.
Method Setting
Using Yeastar FQDN
  • Subscribe to Enterprise Plan or Ultimate Plan for the PBX.

  • Grant remote access permission for extension to be registered and the remote IP phones:
  • RESET the IP phone if it is previously used.
  • Gather information of IP phone, including Vendor, Model, and MAC address.
Using Public IP address / External Host domain name
  • Configure PBX network for remote access by a public IP address or by an external host domain name.
    Important: The following PBX ports MUST be forwarded for RPS provisioning.
    • RTP ports
    • SIP port
    • Web Server port
  • Set up the extension for remote registration.
    • Enable NAT for the extension (Path: Extension and Trunk > Extension > > Advanced > VoIP Settings > NAT).

    • Enable Remote Registration feature for the extension (Path: Extension and Trunk > Extension > > Security > SIP Security > Allow Remote Registration).

  • RESET the IP phone if it is previously used.
  • Gather information of IP phone, including Vendor, Model, and MAC address.
Procedure
Step 1. Add the Tiptel IP phone on PBX
  1. Log in to PBX web portal, go to Auto Provisioning > Phones.
  2. Click Add > Add.
  3. In the IP Phone section, enter the following phone information.

    • Vendor: Select Tiptel.
    • Model: Select the phone model. In this example, select 3310.
    • MAC Address: Enter the MAC address of the IP phone.
  4. In the Options section, configure the following settings.
    Figure 1. RPS using Yeastar FQDN
    Figure 2. RPS using Public IP Address / External Host domain name
    • Template: Select a desired template from the drop-down list.
      Note: You can select the default template corresponding to the phone model, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
    • Provisioning Method: Select RPS FQDN (Remote) or RPS (Remote) according to your need.

      A provisioning link is automatically generated and displayed in the Provisioning Link field. This provisioning link points to the location where the phone's configuration file is stored.

    • Authentication for the First-time Auto Provisioning: If enabled, users are requested to fill in authentication information on the IP phones before triggering the first-time provisioning.
      Note: We recommend that you keep this option selected.
  5. In the Assign Extension section, assign an extension to the IP phone.

    Note: If your desired extension is not listed in the drop-down list, it indicates that the extension has been associated with an IP phone or gateway.
  6. Click Save.

    The PBX will send an event notification of RPS Request Success.

Step 2. Trigger the IP phone to complete provisioning
  1. Reboot the IP phone.
  2. If you have enabled Authentication for the First-time Auto Provisioning on the PBX, enter the authentication credential on the IP phone.

    • UserName: Enter the extension number that is assigned to the phone.
    • Password: Enter the extension's Voicemail Access PIN.
      Tip: You can check the Voicemail Access PIN in the Voicemail tab on the extension's configuration page.

Result
  • The IP phone automatically downloads the configurations from the PBX and applies the settings.
  • The extension is successfully registered on the IP phone. You can check the registration status on Auto Provisioning > Phone on the PBX web portal.