Auto Provision Poly IP Phone with Yeastar P-Series Software Edition

This topic takes Poly VVX_450 (firmware: 6.4.6.2494) as an example to describe how to auto provision Poly IP phones with Yeastar P-Series Software Edition.

Requirements

The firmwares of Poly IP phone and Yeastar PBX meet the following requirements.


Model	Phone Requirement	PBX Requirement	Supported Auto Provisioning Method
Edge_E100	8.0.0.15602 or later	83.15.0.22 or later	DHCP RPS Provision Link
Edge_E220	8.0.0.15602 or later	83.15.0.22 or later	DHCP RPS Provision Link
Edge_E300	8.0.0.15602 or later	83.15.0.22 or later	DHCP RPS Provision Link
Edge_E320	8.0.0.15602 or later	83.15.0.22 or later	DHCP RPS Provision Link
Edge_E350	8.0.0.15602 or later	83.15.0.22 or later	DHCP RPS Provision Link
Edge_E400	8.0.0.15602 or later	83.15.0.22 or later	DHCP RPS Provision Link
Edge_E450	8.0.0.15602 or later	83.15.0.22 or later	DHCP RPS Provision Link
Edge_E500	8.0.0.15602 or later	83.15.0.22 or later	DHCP RPS Provision Link
Edge_E550	8.0.0.15602 or later	83.15.0.22 or later	DHCP RPS Provision Link
VVX_101	6.4.3.5059 or later	83.15.0.22 or later	DHCP RPS Provision Link
VVX_201	6.4.3.5059 or later	83.15.0.22 or later	DHCP RPS Provision Link
VVX_301	6.4.3.5059 or later	83.15.0.22 or later	DHCP RPS Provision Link
VVX_310	5.9.8 or later	83.15.0.22 or later	DHCP RPS Provision Link
VVX_311	6.4.3.5059 or later	83.15.0.22 or later	DHCP RPS Provision Link
VVX_401	6.4.3.5059 or later	83.15.0.22 or later	DHCP RPS Provision Link
VVX_410	5.9.8 or later	83.15.0.22 or later	DHCP RPS Provision Link
VVX_411	6.4.3.5059 or later	83.15.0.22 or later	DHCP RPS Provision Link
VVX_501	6.4.3.5059 or later	83.15.0.22 or later	DHCP RPS Provision Link
VVX_601	6.4.3.5059 or later	83.15.0.22 or later	DHCP RPS Provision Link
VVX_150	6.4.3.5059 or later	83.15.0.22 or later	DHCP RPS Provision Link
VVX_250	6.4.3.5059 or later	83.15.0.22 or later	DHCP RPS Provision Link
VVX_350	6.4.3.5059 or later	83.15.0.22 or later	DHCP RPS Provision Link
VVX_450	6.4.3.5059 or later	83.15.0.22 or later	DHCP RPS Provision Link

Scenarios

The provisioning methods and operations vary depending on the network environment of Poly IP Phone and Yeastar PBX, as the following table shows.


Scenario	Description
IP Phone and PBX are in the SAME subnet (LAN)	In this scenario, you can provision the Poly IP phone using the PBX built-in DHCP server to deliver a PBX-provided provisioning link to the IP phone. In this way, the phone can retrieve configurations from the PBX using the given link. Note: If there is already a DHCP server running in the subnet, you can directly set up DHCP option 66 with PBX-provided provisioning link on the DHCP server. For more information, see Auto provision a Poly IP phone in the same subnet.
IP Phone and PBX are in DIFFERENT subnets (LAN)	In this scenario, you can provision the Poly IP phone using DHCP option 66 of a third-party DHCP server to deliver a PBX-provided provisioning link to the IP phone. In this way, the phone can retrieve configurations from the PBX using the given link. For more information, see Auto provision a Poly IP phone in different subnets.
IP Phone and PBX are in DIFFERENT network	In this scenario, you can provision the Poly IP phone with the PBX via RPS method. For more information, see Auto provision a Poly IP phone in remote network.

Auto provision a Poly IP phone in the same subnet

In this example, the Poly IP phone and the Yeastar PBX (IP: 192.168.28.39) are both deployed in subnet 28.

Prerequisites

Make sure that there is only one DHCP server running in the subnet, or the IP phone would fail to obtain an IP address.
Make sure that you have downloaded the template for the desired phone model (Path: Auto Provisioning > Resource Repository > Default Templates).
RESET the IP phone if it is previously used.
Gather information of IP phone, including Vendor, Model, and MAC address.

Procedure

Step 1. Set the PBX as a DHCP server
Step 2. Add the Poly IP phone on PBX

Step 1. Set the PBX as a DHCP server

Log in to PBX web portal, go to System > Network, click DHCP Server tab.
Turn on the DHCP Server, and complete the following network configurations.
- Gateway: Specify the IP address of the default gateway for the DHCP server.
- Subnet Mask: Specify the subnet mask used to subdivide your IP address.
- Preferred DNS Server: Specify a DNS server for the DHCP server.
- Alternative DNS Server: Optional. Specify a secondary DNS server for the DHCP server.
- DHCP Address Range: Specify the IP address range that will be allocated to DHCP clients.
- NTP Server: Enter the IP address of an NTP server.
  Note: The default value is the IP address of the PBX, which can synchronize the network time of the client devices with the PBX.
Click Save.
The Status field displays Running, indicating the DHCP server is running.

Step 2. Add the Poly IP phone on PBX

On PBX web portal, go to Auto Provisioning > Phones.
Click Add > Add.
In the IP Phone section, enter the following phone information.
- Vendor: Select Poly.
- Model: Select the phone model. In this example, select VVX_450.
- MAC Address: Enter the MAC address of the IP phone.
In the Options section, configure the following settings.
- Template: Select a desired template from the drop-down list.
  
  Note: You can select the default template corresponding to the phone model, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
- Provisioning Method: Select DHCP (In the Office).
  A provisioning link is automatically generated and displayed in the Provisioning Link field. This provisioning link points to the location where the phone's configuration file is stored.
In the Assign Extension section, assign an extension to the IP phone.
Note: If your desired extension is not listed in the drop-down list, it indicates that the extension has been associated with an IP phone or gateway.
- To release the extension from the associated IP phone or gateway, see Release an Extension from a Provisioned IP Phone/Gateway.
- To assign the extension to the phone without releasing it from the previously associated device, you can configure the concurrent registration setting for the extension, as the PBX only allows an extension to register with one SIP endpoint by default.
Click Save.

Result

Note: Some IP phones will reboot automatically. If not, you need to manually reboot the phone to make the configurations take effect.

After the phone is rebooted, it gets an IP address from the PBX built-in DHCP server, download the configurations from the PBX and applies the settings automatically.
The extension is successfully registered on the IP phone. You can check the extension registration status on Auto Provisioning > Phones on the PBX web portal.

Auto provision a Poly IP phone in different subnets

In this example, the Poly IP phone and a DHCP server are deployed in subnet 28, while the Yeastar PBX (IP: 192.168.20.58) is deployed in subnet 20.

Prerequisites

Make sure that there is only one DHCP server running in the subnet where the IP phone is deployed, or the IP phone would fail to obtain an IP address.
Make sure that the IP phone and PBX can communicate with each other over the subnets.
Make sure that you have downloaded the template for the desired phone model (Path: Auto Provisioning > Resource Repository > Default Templates).
RESET the IP phone if it is previously used.
Gather information of IP phone, including Vendor, Model, and MAC address.

Procedure

Step 1. Enable Remote Registration feature for the extension on PBX
Step 2. Add the Poly IP phone on PBX
Step 3. Configure DHCP option 66 on DHCP server

Step 1. Enable Remote Registration feature for the extension on PBX

Enable the Remote Registration feature for the extension to be assigned to the phone, so that the extension can be registered in a different subnet.

Log in to PBX web portal, go to Extension and Trunk > Extension, edit the desired extension.
Click Security tab, select the checkbox of Allow Remote Registration in the SIP Security section.
Click Save and Apply.

Step 2. Add the Poly IP phone on PBX

Add the IP phone on PBX. The PBX will generate a configuration file based on the phone's MAC address.

On PBX web portal, go to Auto Provisioning > Phones.
Click Add > Add.
In the IP Phone section, enter the following phone information.
- Vendor: Select Poly.
- Model: Select the phone model. In this example, select VVX_450.
- MAC Address: Enter the MAC address of the IP phone.
In the Options section, configure the following settings.
- Template: Select a desired template from the drop-down list.
  
  Note: You can select the default template corresponding to the phone model, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
- Provisioning Method: Select DHCP (In the Office).
  A provisioning link is automatically generated and displayed in the Provisioning Link field. This provisioning link points to the location where the phone's configuration file is stored.
In the Assign Extension section, assign an extension to the IP phone.
Note: If your desired extension is not listed in the drop-down list, it indicates that the extension has been associated with an IP phone or gateway.
- To release the extension from the associated IP phone or gateway, see Release an Extension from a Provisioned IP Phone/Gateway.
- To assign the extension to the phone without releasing it from the previously associated device, you can configure the concurrent registration setting for the extension, as the PBX only allows an extension to register with one SIP endpoint by default.
Click Save.

Step 3. Configure DHCP option 66 on DHCP server

In the subnet where the IP phone is deployed, use the generated provisioning link to configure option 66 on the DHCP Server.

On PBX web portal, copy the provisioning link from the phone's detail page.
On the DHCP server, set up option 66 with the provisioning link.
In this example, the configuration is shown below.

Result

After the IP phone is rebooted, it gets an IP address from the DHCP server, downloads the configurations from the PBX via the provisioning link, and applies the settings automatically.
The extension is successfully registered on the IP phone. You can check the extension registration status on Auto Provisioning > Phones on the PBX web portal.

Auto provision a Poly IP phone in remote network

In this example, the Poly IP phone and the Yeastar PBX are deployed in different network.

Prerequisites

Yeastar P-Series Software Edition supports to auto provision a Poly phone remotely either using Yeastar FQDN or using Public IP address / External Host domain name. According to the provisioning method you intend to use, make sure that you have completed the corresponding setup shown below.


Method	Setting
Using Yeastar FQDN	Subscribe to Enterprise Plan or Ultimate Plan for the PBX. Grant remote access permission for extension to be registered and the remote IP phones: Grant remote SIP access permission for the extension, so that the extension can be registered remotely via FQDN (Path: System > Network > Yeastar FQDN > Features > SIP Access). If you have enabled IP restriction for Yeastar FQDN remote Web access, make sure that you have added the phone's IP address to the permitted IP list, so that the phone can obtain configuration files from the PBX (Path: System > Network > Yeastar FQDN > Features > Remote Access > Web Access). Make sure that the IP phone and PBX can communicate with each other over the subnets. Make sure that you have downloaded the template for the desired phone model (Path: Auto Provisioning > Resource Repository > Default Templates). RESET the IP phone if it is previously used. Gather information of IP phone, including Vendor, Model, and MAC address.
Using Public IP address / External Host domain name	Configure PBX network for remote access by a public IP address or by an external host domain name. Important: The following PBX ports MUST be forwarded for RPS provisioning. RTP ports SIP port Web Server port Set up the extension for remote registration. Enable NAT for the extension (Path: Extension and Trunk > Extension > > Advanced > VoIP Settings > NAT). Enable Remote Registration feature for the extension (Path: Extension and Trunk > Extension > > Security > SIP Security > Allow Remote Registration). Make sure that the IP phone and PBX can communicate with each other over the subnets. Make sure that you have downloaded the template for the desired phone model (Path: Auto Provisioning > Resource Repository > Default Templates). RESET the IP phone if it is previously used. Gather information of IP phone, including Vendor, Model, and MAC address.

Procedure

Log in to PBX web portal, go to Auto Provisioning > Phones.
Click Add > Add.
In the IP Phone section, enter the following phone information.
- Vendor: Select Poly.
- Model: Select the phone model. In this example, select VVX_450.
- MAC Address: Enter the MAC address of the IP phone.
In the Options section, configure the following settings.

Figure 1. RPS using Yeastar FQDN

Figure 2. RPS using Public IP Address / External Host domain name
- Template: Select a desired template from the drop-down list.
  
  Note: You can select the default template corresponding to the phone model, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
- Provisioning Method: Select RPS FQDN (Remote) or RPS (Remote) according to your need.
  A provisioning link is automatically generated and displayed in the Provisioning Link field. This provisioning link points to the location where the phone's configuration file is stored.
In the Assign Extension section, assign an extension to the IP phone.
Note: If your desired extension is not listed in the drop-down list, it indicates that the extension has been associated with an IP phone or gateway.
- To release the extension from the associated IP phone or gateway, see Release an Extension from a Provisioned IP Phone/Gateway.
- To assign the extension to the phone without releasing it from the previously associated device, you can configure the concurrent registration setting for the extension, as the PBX only allows an extension to register with one SIP endpoint by default.
Click Save.
The PBX will send an event notification of RPS Request Success.
Manually reboot the IP phone.

Result

The IP phone automatically downloads the configurations from the PBX and applies the settings.
The extension is successfully registered on the IP phone. You can check the extension registration status on Auto Provisioning > Phones on the PBX web portal.