Manually Register Poly IP Phone with Yeastar P-Series Software Edition

This topic takes Poly VVX_450 (firmware: 6.4.6.2494) as an example to introduce how to manually register an extension on a Poly IP phone.

Supported devices

The Poly IP phones that are compatible with SIP (Session Initiation Protocol).

Prerequisites

Make sure that you have completed the corresponding settings according to the network environment of Poly IP phone and Yeastar PBX.

Network Environment Setting
Local Network Register extension in the same subnet /
Register extension in different subnets Enable the Remote Registration feature for the extension (Path: Extension and Trunk > Extension > > Security > SIP Security > Allow Remote Registration).
Remote Network Register extension using Yeastar FQDN
Register extension using Public IP address / External Host domain name
  • Configure PBX network for remote access by a public IP address or by an external host domain name.
  • Set up the extension for remote registration.
    • Enable NAT for the extension (Path: Extension and Trunk > Extension > > Advanced > VoIP Settings > NAT).

    • Enable Remote Registration feature for the extension (Path: Extension and Trunk > Extension > > Security > SIP Security > Allow Remote Registration).

Procedure

Step 1. Gather registration information on Yeastar PBX

Log in to PBX web portal, gather the following information for extension registration.

Information Instruction
Extension information Go to Extension and Trunk > Extension > > User > Extension Information, note down the following information:
  • Extension Number
  • Registration Name
  • Registration Password
Transport protocol Go to Extension and Trunk > Extension > > Advanced > VoIP Settings > Transport, note down the transport protocol of the extension.

In this example, the extension use UDP transport protocol.

Note:
  • If the extension uses TCP transport protocol, make sure that the SIP TCP port is enabled on the PBX, or the registration would fail (Path: PBX Settings > SIP Settings > General > Basic).

  • If the extension uses TLS transport protocol, make sure that the TLS is enabled on the PBX, or the registration would fail (Path: PBX Settings > SIP Settings > TLS).
PBX IP address or domain name

Scenario: Register extension in local network

In this scenario, you can directly utilize the PBX's private IP address for extension registration.
Note: This topic provides the configuration example based on this scenario, where the PBX's private IP address is 192.168.28.39.

Scenario: Register extension remotely using Yeastar FQDN

Go to System > Network > Yeastar FQDN, note down the PBX's Fully Qualified Domain Name (FQDN).

Scenario: Register extension remotely using Public IP address / External Host domain name

Go to System > Network > Public IP and Ports, note down the PBX's public IP address or external host domain name.
SIP registration port

Scenario: Register extension in local network

Go to System > Network > Service Ports, note down the SIP registration port corresponding to the extension's transport protocol.

In this example, we use the SIP UDP port 5060.

Scenario: Register extension remotely using Yeastar FQDN

Go to System > Network > Yeastar FQDN > Features > SIP Access, note down the SIP registration port corresponding to the extension's transport protocol.

Scenario: Register extension remotely using Public IP address / External Host domain name

Go to System > Network > Public IP and Ports > Public Ports, note down the SIP registration port corresponding to the extension's transport protocol.

Step 2. Register extension on Poly IP phone

  1. Enable the web server on the IP phone.
    1. Press on the phone to access the Main Menu.
    2. Go to Settings > Advanced.
    3. In the Enter Password field, enter the administrator password, then press Enter.

      In this example, enter the default administrator password 456.

    4. Go to Administration Settings > Web Server Configuration, and complete the following settings.

      • Web Server: Select Enabled.
      • Web Config Mode: Select the protocol according to your network requirements.
        Note: If you select HTTPS Only, you need to add a prefix https:// to the beginning of the IP address when accessing the phone's web interface.
    5. Press the Back button, and select Save Config.

      The phone reboots automatically. After that, you can access the web interface of the phone.

  2. Log in to the web interface of the Poly IP phone.

    1. In the browser's address bar, enter the IP address of the IP phone.
    2. Log in to your phone account.

      In this example, select the Admin account and enter the default administrator password 456.

    3. Click Submit.
  3. At the top navigation bar, go to Settings > Lines.
  4. Select a Line and complete the following settings.
    1. In the Identification section, enter the basic information of the extension.

      • Address: Enter the extension number.
      • Label: Enter the name associated with the account, which will be displayed on the phone screen.
    2. In the Authentication section, enter the registration information of the extension.

      • User ID: Enter the registration name of the extension.
      • Password: Enter the registration password of the extension.
    3. In the Server 1 section, enter the PBX information.

      • Special Interop: Select Standard.
      • Address: Enter the IP address / domain name of the PBX.
      • Port: Enter the SIP registration port of the PBX.
      • Transport: Select the transport protocol of the extension.
  5. At the bottom of the webpage, click Save.

Result

The extension is registered successfully. You can see displayed at the extension account on the phone screen.