Ring Group Statistics Report
Ring Group Statistics report allows you to query the number of received and answered calls for a specific ring group, thus helping you evaluate performance of members within the ring group.
Report details
The following table lists the related parameters for Ring Group Statistics report.
Parameter | Description |
---|---|
Answered | The total number of calls that were answered. |
Received |
The total number of calls that were received. |
Answered Rate | The answered rate for the ring group or for each group member. |
Report example
The following report shows call statistics of ring group 6300 and 6301 on 09/21/2020.