DID/Outbound Caller ID Activity Report

DID/Outbound Caller ID Activity report provides granular insights into the hourly, daily, and monthly breakdown of the DID/Outbound Caller ID activity. This topic describes how to access the report and explains the key metrics in detail.

Access DID/Outbound Caller ID Activity report

  1. Log in to PBX web portal, go to Reports and Recordings > Call Reports.
  2. Click Call Reports(New) tab.

    Note: To enhance system performance, Yeastar has upgraded the CDR module in version 84.21.0.117 with a new data structure for clearer display and more comprehensive call details. The system gradually deletes old CDRs and related call report data according to the CDR Auto Cleanup setting. Before old call report data are cleaned up, new and historical data are managed separately - the Call Reports(New) tab for new data and the Call Reports(Legacy) tab for historical data.

    This topic describes how to access new call report data generated after upgrading to version 84.21.0.117 or later. To access historical data, click Call Reports(Legacy) tab to proceed.

  3. Set filter criteria for the call report.

    1. In the Report Type drop-down list, select DID/Outbound Caller ID Activity.
    2. In the Time and Select Date fields, specify the time range that the report will cover.
    3. Filter data by trunk or communication type.

      The report that matches the filter criteria is displayed on the page, as shown below.

      Note: You can download the report as needed.

Report details

Refer to the table below for a detailed description of the report metrics.

Metric Description
did{did_number} The DID number that caller dialed.
dod{dod_number} The DOD number that caller dialed.