Obtain Free Trial for Remote Management Service

Remote Management service allows you to remotely connect to and access on-premises Yeastar PBXs and gateways through Yeastar Central Management. Yeastar offers a 30-day free trial for the service, enabling you to connect up to 10 devices and explore the features before subscribing.

Introduction

Yeastar provides two offerings of the Remote Management service - Trial and Commercial. Refer to the following table for the differences.

Item Trial Remote Management Commercial Remote Management
Connections 10 10
Value-added Service – Remote Management Connection
Validity Period 30 days Annual Subscription
Price Free Paid

This topic describes how to purchase a commercial Remote Management service. To obtain a free trial, see Obtain Free Trial for Remote Management Service.

Supported devices

Refer to the following table to see the supported devices and the required firmware versions.

Device Version Requirement
PBX P-Series Appliance Edition 37.5.0.86 or later
P-Series Software Edition 83.5.0.86 or later
S-Series VoIP PBX 30.6.0.20 or later
K2 IPPBX 80.5.0.29 or later
Cloud PBX 81.4.0.X or later
Gateway TA1600/TA2400/TA3200 V3
TA1610 V3

Step 1. Go to product purchase page

  1. Log in to Yeastar Partner Portal, go to Products & Purchase.
  2. On the product list, click Trial on Remote Management.

    A side panel slides in from the right of the page.

  3. Search and select the user for whom you want to request the free trial from the drop-down list by filter (Yeastar ID or Company Name).

Step 2. Select plan

Under the Plan tab, click Trial of the plan.

(Optional) Step 3. Assign the product to another Yeastar ID

Product assignment allows you to grant another user access to view the subscription details within the Partner Portal (Path: Products & Purchase > Remote Management).

Note: If you prefer to retain access only for yourself, please skip this step.
  1. Select an existing user from the drop-down list.

  2. If desired user doesn't exist, you can click Add Partner to create a new Partner Portal account for the user.
    Important: Clicking Add Partner will create a new Partner Portal account, and an activation email will be sent to the assigned email address. If you DO NOT want your customer to receive this email, do NOT click Add Partner here.
  3. On the right Order Summary section, click Checkout.

Result

After you complete payment, the followings are achieved:
  • The plan requested for the specified user takes effect immediately.
  • The billing contact will receive an email, containing the order summary and an invoice. He or she can click on the attached link to view or download the invoice.
    Note:
    • The attached link is valid in 24 hours and can be used ONCE only.
    • You can also view the invoice on Yeastar Partner Portal: Orders and Billing > Orders > .

What to do next

Connect devices to Yeastar Central Management for remote access.

For more information, see Connect PBX System/Gateway to Yeastar Central Management and Remotely Visit a PBX System/Gateway.