Purchase Remote Management Service

Remote Management service allows you to remotely connect to and access on-premises Yeastar PBXs and gateways through Yeastar Central Management. With an active subscription, you can connect up to 10 devices by default, and purchase additional connections as needed to support more devices.

Introduction

Yeastar provides two offerings of the Remote Management service - Trial and Commercial. Refer to the following table for the differences.

Item Trial Remote Management Commercial Remote Management
Connections 10 10
Value-added Service – Remote Management Connection
Validity Period 30 days Annual Subscription
Price Free Paid

This topic describes how to purchase a commercial Remote Management service. To obtain a free trial, see Obtain Free Trial for Remote Management Service.

Supported devices

Refer to the following table to see the supported devices and the required firmware versions.

Device Version Requirement
PBX P-Series Appliance Edition 37.5.0.86 or later
P-Series Software Edition 83.5.0.86 or later
S-Series VoIP PBX 30.6.0.20 or later
K2 IPPBX 80.5.0.29 or later
Cloud PBX 81.4.0.X or later
Gateway TA1600/TA2400/TA3200 V3
TA1610 V3

Step 1. Go to product purchase page

  1. Log in to Yeastar Partner Portal, go to Products & Purchase.
  2. On the product list, click Purchase on Remote Management.

    A side panel slides in from the right of the page.

  3. Search and select the user for whom you want to purchase Remote Management service from the drop-down list by filter (Yeastar ID or Company Name).

Step 2. Select plan and billing cycle

  1. Under the Plan tab, click Subscribe of the plan.

  2. Optional: In the Service section, click to purchase additional connections as needed.

(Optional) Step 3. Assign the product to another Yeastar ID

Product assignment allows you to grant another user access to view the subscription details within the Partner Portal (Path: Products & Purchase > Remote Management).

Note: If you prefer to retain access only for yourself, please skip this step.
  1. Select an existing user from the drop-down list.

  2. If desired user doesn't exist, you can click Add Partner to create a new Partner Portal account for the user.
    Important: Clicking Add Partner will create a new Partner Portal account, and an activation email will be sent to the assigned email address. If you DO NOT want your customer to receive this email, do NOT click Add Partner here.
  3. On the right Order Summary section, click Checkout.

Step 4. Review the order and check out

  1. On the left Plan Information section, review the plan information.
  2. On the left Billing Information section, review and edit the billing information as needed.
    Note:
    • The billing information will be displayed on an invoice, which will be generated and sent to the selected billing contact's email address after you complete payment.
    • By default, your information is automatically filled in. You can change to another billing contact, either by selecting an existing one from the drop-down list, or by clicking Add New to add a contact. The billing contacts are synchronized with the ones that you have set on Billing Receiver.

  3. On the right Checkout section, choose either of the following ways to check out.
    Pay by PayPal
    1. In the Payment Method section, select PayPal.
    2. Optional: Select or unselect the checkbox of Auto Renew to enable or disable the automatic renewal.
    3. Click PayPal and log in to your PayPal account to complete payment.
    Pay by debit card or credit card
    1. In the Payment Method section, click Debit or Credit Card.
    2. Optional: Select or unselect the checkbox of Auto Renew to enable or disable the automatical renewal.
    3. Click Debit or Credit Card and enter the information required to complete payment.
    Pay offline
    1. In the Payment Method section, select Offline.
    2. Optional: In the PI Number field, enter the PI number that is provided by Yeastar Sales.
    3. Click Place Order.

      After you submit the order, your account manager or local distributor will contact you actively for the payment.

Result

After you complete payment, the followings are achieved:
  • The plan purchased for the specified user takes effect immediately.
  • The billing contact will receive an email, containing the order summary and an invoice. He or she can click on the attached link to view or download the invoice.
    Note:
    • The attached link is valid in 24 hours and can be used ONCE only.
    • You can also view the invoice on Yeastar Partner Portal: Orders and Billing > Orders > .

What to do next

Connect devices to Yeastar Central Management for remote access.

For more information, see Connect PBX System/Gateway to Yeastar Central Management and Remotely Visit a PBX System/Gateway.