Remote Management Overview

As a robust centralized platform, Yeastar Central Management allows you to connect Yeastar on-premises PBXs and VoIP gateways to the platform for remote monitoring, management, and provisioning, giving you the power to quickly and securely take control of the devices without having to travel to the site.

Requirements

Subscribe to Remote Management or Remote Management Premium service.

Supported devices

Only the following PBX systems and TA VoIP gateways can be added and remotely connected to Yeastar Central Management.


Device Type		Requirement
PBX	P-Series Appliance Edition	37.15.0.91 or later
	P-Series Software Edition	83.15.0.91 or later
	S-Series VoIP PBX	30.6.0.20 or later
	K2 IPPBX	80.5.0.29 or later
	Cloud PBX	81.4.0.X or later
Gateway	TA1600/TA2400/TA3200	V3 or later
Gateway	TA1610	V3 or later

Device connection method

The remote on-premises devices can be connected to Yeastar Central Management via the following methods.


Method	Scenario & Instruction
Yeastar ID	Scenario: You are responsible for routine maintenance of end users' PBX systems or gateways. Instruction: Fill in your Yeastar Partner Portal credentials on PBX management portal or gateway web interface. For more information, see Connect PBX System/Gateway to Yeastar Central Management Using Yeastar ID.
Authentication Code	Scenario: End users have in-house IT staffs for routine maintenance of their PBX systems or gateways. Instruction: Generate an authentication code on Yeastar Central Management. Contact the IT staff to fill in the authentication code on PBX management portal or gateway web interface. For more information, see Connect PBX System/Gateway to Yeastar Central Management Using Authentication Code.

Device status

After you connect remote devices to Yeastar Central Management, you can view their status at a glance. The following table describes different statuses of the remotely connected devices.


Icon	Description
	Online: The device is successfully connected to Yeastar Central Management.
	Offline: The device is NOT connected to Yeastar Central Management.
	Abnormal: The device is connected to Yeastar Central Management, but specific alarms happen. Tip: Click to check the alarm. If the alarm is read, connection status will be switched to .
	Active: The device is one of the Hot Standby pair, and is now running the PBX system.
	Standby: The device is one of the Hot Standby pair, and is now in standby state.
	Provisioning: The device is being provisioned.
	Upgrading: The device is being upgraded.
	Restoring: The device is being restored.

Device monitor and management

After you connect remote devices to Yeastar Central Management, you can efficiently monitor and manage these devices. The supported operations are listed below.


Operation	Description
Remote Access	You can securely access the remote devices via web or SSH through Yeastar Central Management. For more information, see Remotely Visit a PBX System/Gateway.
Remote Monitoring	You can easily monitor the system resource of the remotely connected P-Series Appliance Edition and P-Series Software Edition, which helps you to identify performance issues timely and prevent system failures. Note: To achieve this, you need to subscribe to Remote Management Premium service. For more information, see Check System Resources of Connected P-Series PBX System.
Remote Management	You can manage the remotely connected P-Series Appliance Edition and P-Series Software Edition as needed, including the followings: Note: To use these features, you need to subscribe to Remote Management Premium service. Allow Passwordless Login to PBX Backup PBX Restore PBX Upgrade Firmware of PBX Provision PBX via Template Switch the OEM ID of PBX Note: To switch OEM ID, contact your service provider to grant you the necessary permission.