Alarm Overview
Alarm feature is designed to provide information about changes of Yeastar Central Management, P-Series Cloud PBX, and the PBX systems and gateways that are remotely connected to the system. When an alarm occurs, the system records the alarm and notifies contacts concerned via email.
Alarm types
Yeastar Central Management supports the following types of alarm:
- Event Alarm: Alarms about the system events and the PBX systems or gateways that are remotely connected to Yeastar Central Management.
- PBX Reported Alarm: Alarms reported by PBX systems that are created on or remotely connected to Yeastar Central Management.
Alarm levels
- Information: Alarms that pass general information.
- Warning: Alarms that indicate specific components or applications are not in ideal states, and further action could result in errors.
- Alert: Alarms that indicate problems require timely attention.
Notification contacts
By default, all the colleague accounts created on your Yeastar Partner Portal are synchronized to the system. You can set colleagues as notification contacts, or create external users to receive alarm notifications. When an alarm occurs, Yeastar Central Management will notify the associated contacts through emails immediately.
For more information, see Add a notification contact.
Notification email templates
When an alarm occurs, the system sends emails in the pre-defined language and email template to the specified contacts.