Connect PBX System/Gateway to Yeastar Central Management Using Yeastar ID

If you are responsible for routine maintenance of end user's PBX system or gateway, when end user encounters problems, you can connect the PBX system or gateway to your Yeastar Central Management using Yeastar ID. In this way, it takes only few clicks for you to access the device and troubleshoot issues regardless of your location.

Supported devices

Only the following PBX systems and TA FXS VoIP gateways can be added and remotely connected to Yeastar Central Management.

Device Type Requirement
PBX P-Series Appliance Edition
  • For remote monitoring and management: 37.15.0.91 or later
  • For provisioning via template: 37.9.0.103 or later
P-Series Software Edition
  • For remote monitoring and management: 83.15.0.91 or later
  • For provisioning via template: 83.9.0.103 or later
S-Series VoIP PBX 30.6.0.20 or later
K2 IPPBX 80.5.0.29 or later
Cloud PBX 81.4.0.X or later
Gateway TA1600/TA2400/TA3200

V3
TA1610

Prerequisites

Go to My Subscription to check if the capacity of remote management connections is sufficient.

Procedure

  1. Log in to PBX management portal or gateway web interface, go to System > Remote Management.
  2. In the Authentication section, complete the following settings:
    • Activation Method: Select Yeastar ID.
    • Yeastar ID: Enter your Yeastar ID.
    • Password: Enter your password.
  3. Optional: For P-Series Appliance Edition and P-Series Software Edition, enter a username and a password.
    The account allows you to remotely log in to PBX management portal if end user doesn't provide you with super administrator credential or extension credential.
    Note: Permissions of the account are the same as that of extensions with Administrator role assigned.

  4. Click Save.

Result

PBX System / Gateway is connected to Yeastar Central Management. You can check connection status as follows:

  • On PBX management portal or gateway web interface, the connection status is displayed as Connected.
  • On Yeastar Central Management, the connection status is displayed as .
    Note: If the PBX device has enabled Hot Standby feature, both the Primary Server and Secondary Server will be added to the device list with a status indication of Active () or Standby (); The Hot Standby pair only occupies one remote management connection.

What to do next

Access PBX management portal or gateway web interface for further troubleshooting or management.

For more information, see Remotely Visit a PBX System/Gateway.