Connect PBX System/Gateway to Yeastar Central Management Using Yeastar ID
If you are responsible for routine maintenance of end user's PBX system or gateway, when end user encounters problems, you can connect the PBX system or gateway to your Yeastar Central Management using Yeastar ID. In this way, it takes only few clicks for you to access the device and troubleshoot issues regardless of your location.
Supported devices
Only the following PBX systems and TA FXS VoIP gateways can be added and remotely connected to Yeastar Central Management.
Device Type | Requirement | |
---|---|---|
PBX | P-Series Appliance Edition |
|
P-Series Software Edition |
|
|
S-Series VoIP PBX | 30.6.0.20 or later | |
K2 IPPBX | 80.5.0.29 or later | |
Cloud PBX | 81.4.0.X or later | |
Gateway | TA1600/TA2400/TA3200 |
V3 |
TA1610 |
Prerequisites
Go to My Subscription to check if the capacity of remote management connections is sufficient.Procedure
- Log in to PBX management portal or gateway web interface, go to .
- In the Authentication section, complete the following
settings:
- Activation Method: Select Yeastar ID.
- Yeastar ID: Enter your Yeastar ID.
- Password: Enter your password.
- Optional: For P-Series
Appliance Edition and P-Series Software
Edition, perform the following operations according
to your needs.
- If end user's IT staff doesn't want to provide you with super
administrator credential or extension credential, you can ask the
staff to enter a username and a password in the
Account section.
You can remotely log in to PBX management portal using the account, which has the same permission as extensions with Administrator role assigned.
- If end user's IT staff allows you to access PBX with super
administrator privileges, you can ask the staff to select the
checkbox of Passwordless Login in the
Passwordless Login section.You can directly log in to PBX management portal with a dedicated Passwordless account by clicking on the encrypted web access link from Yeastar Central Management.Note:
- If the Passwordless Login feature is not available on P-Series PBX, upgrade PBX to version 37.17.0.16 / 83.17.0.16 or later.
- Permissions of the Passwordless account are the same as that of PBX super administrator.
- The PBX system automatically logs out the account after 15 minutes if no operation is performed on the web page.
- If end user's IT staff doesn't want to provide you with super
administrator credential or extension credential, you can ask the
staff to enter a username and a password in the
Account section.
- Click Save.
Result
PBX System / Gateway is connected to Yeastar Central Management. You can check connection status as follows:
- On PBX management portal or gateway web interface, the connection status is displayed as Connected.
- On Yeastar Central Management, the connection status is displayed as .Note: If the PBX device has enabled Hot Standby feature, both the Primary Server and Secondary Server will be added to the device list with a status indicator of Active () or Standby (); The Hot Standby pair only occupies one remote management connection.
What to do next
Access PBX management portal or gateway web interface for further troubleshooting or management.For more information, see Remotely Visit a PBX System/Gateway.