Expand Extension/Concurrent Call Capacity or Subscribe Service for Existing P-Series Software Edition

Yeastar supports to expand extension/concurrent call capacity and subscribe to Hot Standby, Disaster Recovery, Hotel PMS Integration, Outbound Call Center, and Transcription services for existing P-Series Software Edition.

Introduction

Before you begin, read the table below to understand each service's pricing model and how to onboard the services.

Note: Yeastar also provides an add-on service - PSE White Label to empower your business, allowing you to rebrand and resell P-Series Software Edition as your own.

For more information, see Obtain Free Trial for PSE White Label Service and Subscribe to PSE White Label Service.

Service Description Guideline
Extension Expansion Quantity-based subscription per software PBX.
  1. Expand capacity for the server where PBX is deployed to ensure sufficient resources.

    For specific server requirements, see System and Server Requirements.

  2. Subscribe to additional extensions or concurrent calls following this topic.
  3. If software PBX can NOT access the Internet, manually update the license on PBX web portal.
Concurrent Call Expansion Quantity-based subscription per software PBX.
Hot Standby Flat-rate subscription per software PBX.
  1. Subscribe to Hot Standby service following this topic.
  2. Install and activate the Secondary Server.
  3. Set up hot standby pair following the Hot Standby Administrator Guide.
Disaster Recovery Flat-rate subscription per software PBX.
  1. Subscribe to Disaster Recovery service following this topic.
  2. Install and activate the Redundancy Server.
  3. Set up disaster recovery pair following the Disaster Recovery Administrator Guide.
Hotel PMS Integration Flexible payment per software PBX.
  1. Purchase Hotel PMS Integration service following this topic.
  2. If software PBX can NOT access the Internet, manually update the license on PBX web portal.
  3. Integrate software PBX with hotel Property Management System (PMS) following the Hotel PMS Integration Guide.
Outbound Call Center Quantity-based subscription per software PBX.
  1. Subscribe to Outbound Call Center service based on the quantity of channels following this topic.
    Note: Channel indicates the maximum number of outbound campaign calls that a software PBX can place at a time.
  2. If software PBX can NOT access the Internet, manually update the license on PBX web portal.
  3. Set up outbound campaign following the Outbound Call Center Guide.
Transcription Quantity-based subscription per software PBX. Subscribe to transcription minutes following this topic.

Step 1. Go to product purchase page

  1. Log in to Yeastar Partner Portal, go to Products & Purchase.
  2. On the product list, click Software PBX (PSE Self-hosted).

  3. On the right of the desired product, click More, then select Expansion from the drop-down list.

Step 2. Select service

  1. Expand extension/concurrent call capacity or subscribe to service as needed.

  2. On the right Order Summary section, click Checkout.

Step 3. Review the order and check out

  1. On the left Service Information section, review the service information.
  2. On the left Billing Information section, review and edit the billing information as needed.
    Note:
    • The billing information will be displayed on an invoice, which will be generated and sent to the selected billing contact's email address after you complete payment.
    • By default, your information is automatically filled in. You can change to another billing contact, either by selecting an existing one from the drop-down list, or by clicking Add New to add a contact. The billing contacts are synchronized with the ones that you have set on Billing Receiver.

  3. On the right Checkout section, choose either of the following ways to check out.
    Pay by PayPal
    1. In the Payment Method section, click PayPal.
    2. Optional: Select or unselect the checkbox of Auto Renew to enable or disable the automatic renewal.
    3. Click PayPal and log in to your PayPal account to complete payment.
    Pay by debit card or credit card
    1. In the Payment Method section, click Debit or Credit Card.
    2. Optional: Select or unselect the checkbox of Auto Renew to enable or disable the automatical renewal.
    3. Click Debit or Credit Card and enter the information required to complete payment.
    Pay offline
    1. In the Payment Method section, click Offline.
    2. Optional: In the PI Number field, enter the PI number that is provided by Yeastar Sales.
    3. Click Place Order.

      After you submit the order, your account manager or local distributor will contact you actively for the payment.

Result

After you complete payment, the followings are achieved:
  • You will receive an email, which contains the subscription summary and activation code.
    The activation code should be updated on the software PBX.
    • If software PBX can access the Internet, the activation code will be automatically updated on the PBX within 1 hour. Alternatively, you can manually update the license to make it take effect immediately.
      1. On PBX web portal, go to Maintenance > Activation.
      2. In the Activation Information section, click Refresh.

    • If software PBX can NOT access the Internet, you need to manually update the activation code.
      1. On PBX web portal, go to Maintenance > Activation.
      2. In the Activation Information section, click Update to update the license and save the setting.

  • The billing contact will receive an email, which contains the order summary and an invoice. He or she can click on the attached link to view or download the invoice.
    Note:
    • The attached link is valid in 24 hours and can be used ONCE only.
    • You can also view the invoice on Yeastar Partner Portal: Orders and Billing > Orders > .