Expand Extension/Concurrent Call Capacity or Subscribe Service for Existing P-Series Software Edition

Introduction

Before you begin, read the table below to understand each service's pricing model and how to onboard the services.

Step 1. Go to product purchase page

1. Log in to Yeastar Partner Portal, go to Products & Purchase.
2. On the product list, click Software PBX (PSE Self-hosted).
3. On the right of the desired product, click More, then select Expansion from the drop-down list.

   

Step 2. Select service

1. Expand extension/concurrent call capacity or subscribe to service as needed.

   

2. On the right Order Summary section, click Checkout.

Step 3. Review the order and check out

1. On the left Service Information section, review the service information.
2. On the left Billing Information section, review and edit the billing information as needed.
   Note:

   • The billing information will be displayed on an invoice, which will be generated and sent to the selected billing contact's email address after you complete payment.
   • By default, your information is automatically filled in. You can change to another billing contact, either by selecting an existing one from the drop-down list, or by clicking Add New to add a contact. The billing contacts are synchronized with the ones that you have set on Billing Receiver.

     

3. On the right Checkout section, choose either of the following ways to check out.

   Pay by PayPal

   1. In the Payment Method section, click PayPal.
   2. Optional: Select or unselect the checkbox of Auto Renew to enable or disable the automatic renewal.
   3. Click PayPal and log in to your PayPal account to complete payment.

   Pay by debit card or credit card

   1. In the Payment Method section, click Debit or Credit Card.
   2. Optional: Select or unselect the checkbox of Auto Renew to enable or disable the automatical renewal.
   3. Click Debit or Credit Card and enter the information required to complete payment.

   Pay offline

   1. In the Payment Method section, click Offline.
   2. Optional: In the PI Number field, enter the PI number that is provided by Yeastar Sales.
   3. Click Place Order.

      After you submit the order, your account manager or local distributor will contact you actively for the payment.

Result

• You will receive an email, which contains the subscription summary and activation code.
  The activation code should be updated on the software PBX.

  • If software PBX can access the Internet, the activation code will be automatically updated on the PBX within 1 hour. Alternatively, you can manually update the license to make it take effect immediately.
    1. On PBX web portal, go to Maintenance > Activation.
    2. In the Activation Information section, click Refresh.

       

  • If software PBX can NOT access the Internet, you need to manually update the activation code.
    1. On PBX web portal, go to Maintenance > Activation.
    2. In the Activation Information section, click Update to update the license and save the setting.

       

• The billing contact will receive an email, which contains the order summary and an invoice. He or she can click on the attached link to view or download the invoice.
  Note:

  • The attached link is valid in 24 hours and can be used ONCE only.
  • You can also view the invoice on Yeastar Partner Portal: Orders and Billing > Orders > .