Auto Provision Akuvox Intercom Device with Yeastar P-Series Software Edition

This topic describes how to auto provision Akuvox IP intercom device (door phone and indoor monitor) with Yeastar P-Series Software Edition. After registering PBX extensions with a door phone and an indoor monitor respectively, calls from the door phone can be routed directly to the indoor monitor by the PBX, enabling extension users to answer the calls and unlock the door remotely.

Requirements

The firmwares of Akuvox Door Phone, Akuvox Indoor Monitor and Yeastar PBX meet the following requirements.

Model Device Requirement PBX Requirement Supported Auto Provisioning Methods
Door Phone
E16C V2.0 216.30.10.85 or later

83.21.0.66 or later

  • PnP
  • DHCP
  • Provision Link
R20A 320.30.11.112 or later

83.21.0.66 or later

  • PnP
  • DHCP
  • Provision Link
X912K 912.30.11.42 or later

83.21.0.66 or later

  • PnP
  • DHCP
  • Provision Link
X915S 2915.30.110.371 or later

83.21.0.66 or later

  • PnP
  • DHCP
  • Provision Link
Indoor Monitor
S562W 562.30.14.48 or later

83.21.0.66 or later

  • PnP
  • DHCP
  • Provision Link
S563W 563.30.13.202 or later

83.21.0.66 or later

  • PnP
  • DHCP
  • Provision Link

Scenarios

The provisioning methods and operations vary depending on the network environment of Akuvox Intercom Device and Yeastar PBX, as the following table shows:

Note: The auto-provisioning procedures are identical for all supported Akuvox intercom device. This topic uses E16C V2.0 (firmware: 216.30.10.85) as an example to guide you through the process.
Scenario Description
Intercom device and PBX are in the SAME subnet (LAN) In this scenario, you can provision the Akuvox intercom device with the PBX via PnP method.

For more information, see Auto provision Akuvox intercom device in the same subnet (PnP).

Intercom device and PBX are in DIFFERENT subnets (LAN) In this scenario, you can provision the Akuvox intercom device with the PBX via DHCP method.

For more information, see Auto provision Akuvox intercom device in different subnets (DHCP).

Intercom device and PBX are in DIFFERENT networks In this scenario, you can provision the Akuvox intercom device with the PBX via Provision Link method.

For more information, see Auto provision Akuvox intercom device in remote network (Provison Link).

Auto provision Akuvox intercom device in the same subnet (PnP)

In this example, the Akuvox intercom device (IP: 192.168.28.193) and the Yeastar PBX (IP: 192.168.28.39) are both deployed in 192.168.28.0/24 subnet.

Prerequisites
  • RESET the intercom device if it is previously used.
  • Make sure that the intercom device has obtained a valid IP address on the 192.168.28.0/24 subnet, either via DHCP assignment or static IP configuration.
  • Make sure that you have downloaded the template for the desired device model on the PBX (Path: Auto Provisioning > Resource Repository > Default Templates).
  • You have created a SIP extension on the PBX to be assigned to the intercom device.
Procedure
  1. Log in to PBX web portal, go to Auto Provisioning > Phones.

    The intercom device detected by the PBX via PnP is displayed in the phone list.

  2. Click beside the Akuvox intercom device.

  3. Optional: In the Options section, select a desired template from the Template drop-down list.
    Note: You can select the default template corresponding to the intercom device, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
  4. In the Assign Extension section, assign an extension to the intercom device.

    Note: If your desired extension is not listed in the drop-down list, it indicates that the extension has been associated with a device and it is only allowed to be registered on one SIP endpoint.
  5. Click Save.
  6. Reboot the intercom device.
Result
  • The intercom device automatically downloads the configurations from the PBX and applies the settings.
  • The extension has been successfully registered on the intercom device. You can check the registration status on Auto Provisioning > Phone in PBX web portal.

Auto provision Akuvox intercom device in different subnets (DHCP)

In this example, the Akuvox intercom device and a DHCP server are deployed in the 192.168.28.0/24 subnet, with the device receiving its IP from the DHCP server, while the Yeastar PBX (IP: 192.168.20.58) is deployed in the 192.168.20.0/24 subnet.

Prerequisites
  • RESET the intercom device if it is previously used.
  • Make sure that there is only one DHCP server running in the subnet where the intercom device is deployed, or the intercom device would fail to obtain an IP address.
  • Gather information of the intercom device, including Vendor, Model, and MAC address.
  • Make sure that the intercom device and the PBX can communicate with each other over the subnets.
  • Make sure that you have downloaded the template for the desired device model on the PBX (Path: Auto Provisioning > Resource Repository > Default Templates).
  • You have created a SIP extension on the PBX to be assigned to the intercom device.
Procedure
Step 1. Enable Remote Registration feature for the extension on PBX
Enable the Remote Registration feature for the extension to be assigned to the intercom device, so that the extension can be registered in a different subnet.
  1. Log in to PBX web portal, go to Extension and Trunk > Extension, edit the desired extension.
  2. Click Security tab, select the checkbox of Allow Remote Registration in the SIP Security section.

  3. Click Save and Apply.
Step 2. Add the Akuvox intercom device on PBX

Add the intercom device on PBX. The PBX will generate a configuration file based on the device's MAC address.

  1. On PBX web portal, go to Auto Provisioning > Phones.
  2. Click Add > Add.
  3. In the IP Phone section, enter the following device information.

    • Vendor: Select Akuvox.
    • Model: Select the device model. In this example, select E16C V2.0.
    • MAC Address: Enter the MAC address of the intercom device.
  4. In the Options section, configure the following settings.

    • Template: Select a desired template from the drop-down list.
      Note: You can select the default template corresponding to the intercom device, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
    • Provisioning Method: Select DHCP (In the Office).
  5. In the Assign Extension section, assign an extension to the intercom device.

    Note: If your desired extension is not listed in the drop-down list, it indicates that the extension has been associated with a device and it is only allowed to be registered on one SIP endpoint.
  6. Click Save.
Step 3. Configure DHCP option 66 on DHCP server

In the subnet where the intercom device is deployed, use the generated provisioning link to configure option 66 on the DHCP Server.

  1. On PBX web portal, copy the provisioning link from the device's detail page.

  2. On the DHCP server, set up option 66 with the provisioning link.

    In this example, the configuration on a router's DHCP server is shown below.

  3. Reboot the intercom device.
Result
  • The intercom device obtains its IP address from the DHCP server, automatically downloads the configurations from the PBX using the provisioning link acquired from Option 66, and applies the settings.
  • The extension has been successfully registered on the intercom device. You can check the registration status on Auto Provisioning > Phone on the PBX web portal.

Auto provision Akuvox intercom device in remote network (Provison Link)

In this example, the Akuvox intercom device and a DHCP server are deployed in Network A, with the device receiving its IP from the DHCP server, and the Yeastar PBX is deployed in Network B.

Prerequisites
  • Set up remote access on the PBX.

    Yeastar P-Series Software Edition supports to auto provision Akuvox intercom device remotely either using Yeastar FQDN or using Public IP address / external host / Yeastar domain name. According to the provisioning method you intend to use, make sure that you have completed the corresponding setup shown below.

    Method Setting
    Using Yeastar FQDN
    • Subscribe to Enterprise Plan or Ultimate Plan for the PBX and ensure the FQDN is available.
    • Create a SIP extension on the PBX and grant remote access permission for it to be registered with the intercom device:
    Using Public IP address / external host / Yeastar domain name
    • Configure PBX network for remote access by a public IP address, by an external host domain name, or by a Yeastar domain name.
      Important: The following PBX ports MUST be forwarded for RPS provisioning.
      • RTP ports
      • SIP port
      • Web Server port
    • Create a SIP extension on the PBX and set up it for remote registration.
      • Enable NAT for the extension (Path: Extension and Trunk > Extension > > Advanced > VoIP Settings > NAT).

      • Enable Remote Registration feature for the extension (Path: Extension and Trunk > Extension > > Security > SIP Security > Allow Remote Registration).

  • Make sure that you have downloaded the template for the desired device model on the PBX (Path: Auto Provisioning > Resource Repository > Default Templates).
  • RESET the intercom device if it is previously used.
  • Make sure that there is only one DHCP server running in the subnet where the intercom device is deployed, or the intercom device would fail to obtain an IP address.
  • Gather information of the intercom device, including Vendor, Model, and MAC address.
Procedure
Step 1. Add the Akuvox intercom device on PBX

Add the intercom device on PBX. The PBX will generate a configuration file based on the device's MAC address.

  1. On PBX web portal, go to Auto Provisioning > Phones.
  2. Click Add > Add.
  3. In the IP Phone section, enter the following device information.

    • Vendor: Select Akuvox.
    • Model: Select the device model. In this example, select E16C V2.0.
    • MAC Address: Enter the MAC address of the intercom device.
  4. In the Options section, configure the following settings based on your method.
    • Template: Select a desired template from the drop-down list.
      Note: You can select the default template corresponding to the intercom device, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
    • Provisioning Method: Select Provision Link - FQDN (Remote) or Provision Link (Remote) according to your need.

      A provisioning link is automatically generated and displayed in the Provisioning Link field. This provisioning link points to the location where the device's configuration file is stored.

  5. In the Assign Extension section, assign an extension to the intercom device.

    Note: If your desired extension is not listed in the drop-down list, it indicates that the extension has been associated with a device and it is only allowed to be registered on one SIP endpoint.
  6. Click Save.
Step 2. Configure DHCP option 66 on DHCP server

In the subnet where the intercom device is deployed, use the generated provisioning link to configure option 66 on the DHCP Server.

  1. On PBX web portal, copy the corresponding provisioning link from the device's detail page.

  2. On the DHCP server, set up option 66 with the provisioning link.

    In this example, the configuration on a router's DHCP server is shown below.

  3. Reboot the intercom device.
Result
  • The intercom device obtains its IP address from the DHCP server, automatically downloads the configurations from the PBX using the provisioning link acquired from Option 66, and applies the settings.
  • The extension has been successfully registered on the intercom device. You can check the registration status on Auto Provisioning > Phone on the PBX web portal.