Release Notes for Linkus (Android)

Version 5.4.9

Date: April 22, 2024

  • Added Favorite Contacts feature, which allows you to mark the desired contacts as favorites for quick location and retrieval.

    For more information, see Mark or Remove Favorite Contacts.

  • Added support for automatically answering paging and intercom calls (Path: Account > Settings > Advanced > Auto Answer Paging/Intercom).
  • Optimized user experience in External Chat: The size limit for file sharing via an SMS messaging channel is increased to a maximum of 100 MB.

Version 5.3.13

Date: January 19, 2024
  • Fixed the issue that failed to make outbound calls.

Version 5.3.12

Date: January 17, 2024

  • Added support for 1:1 video call.

    For more information, see Make a Video Call.

  • Added compatibility with video preview of intercom calls. When receiving an incoming call from the door station, you can preview the visitor's video on Linkus while ringing.
    Note: To achieve this, system administrator needs to upgrade PBX server to version 84.13.0.25 or later, and configure related settings for your extension.
  • Optimized Codec to improve call quality (Path: Account > Settings > Audio Options > Codec).
    • Added Opus codec.
      Note: This feature requires support from PBX server: Version 84.13.0.25 or later.
    • Changed the default codec from iLBC to G729.
  • Adjusted compatible version to Android 6.0 or later.
  • Optimized user experience in External Chat:
    Note: This feature requires support from PBX server: Version 84.13.0.25 or later.
    • Added support for transferring a messaging session to a message queue.

    • Added support for an agent of a message queue to pick up a messaging session from the queue.

  • Optimized user experience in Linkus calls.
    • Added signal bars to help you identify the signal strength during a call. You can tap the signal bar to check details about network quality.

    • Added Network Tip option, which allows you to configure how you want to be notified of network anomalies during a call, either receive pop-up only or receive pop-up and prompt.

      To configure the option, go to Account > Settings > Audio Options > Network Tip.

    • Optimized the text prompt and its position for network anomalies during a call.

Version 4.13.18

Date: December 21, 2023
  • Fixed the issue that Linkus would crash unexpectedly.

Version 4.13.16

Date: November 29, 2023

  • Added support for Android 13 adaptation.
  • Added support for External Chat feature, which allows you to centrally deal with customer queries (from different messaging channels, such as SMS or social media) on Linkus Mobile Client.
    Note: To use the feature, system administrator needs to upgrade PBX to version 84.12.0.57 or later, and integrate the PBX with SMS channel or social media channel.

    For more information, see External Chat Overview.

  • Optimized user interface to improve user experience.

Version 4.12.5

Date: July 24, 2023
  • Fixed the issue that failed to perform attended transfer.

Version 4.12.3

Date: July 17, 2023
  • Fixed the issue of call volume: The call volume was excessively low and adjusting the volume did NOT take effect.

Version 4.12.2

Date: July 4, 2023

  • Added compatibility with the Boss-Secretary feature.

    On Call Logs, boss extensions can check the logs of calls that are automatically forwarded to the secretary extension, which are displayed as missed calls and labeled with an icon .

    Note: This feature is only available for Boss Extension. For more information, contact the system administrator.

Version 4.11.6

Date: May 4, 2023
  • Added compatibility with Two-factor Authentication (2FA) feature. With 2FA enabled, you need to enter your extension password and an additional authentication code when logging in to your account.
    Note:

  • Fixed the issue that failed to answer calls on Linkus.

Version 4.10.6

Date: December 7, 2022

  • Added support for agent pause reason: Queue agents can switch status to pause with a reason by dedicated button or feature code.
    Button
    Path: Me > Current Presence > More > Agent Status Auto Switching > Pause.
    Feature code
    Contact the system administrator.
    Note: PBX requirement:
    • P-Series Appliance Edition: Version 37.9.0.18 or later.
    • P-Series Software Edition: Version 83.9.0.18 or later.
    • P-Series Cloud Edition: Version 84.9.0.18 or later.
  • Improved the Linkus stability.
  • Fixed the call issue: Failed to make outbound calls with a prefix containing *.
  • Fixed the issue that failed to download voicemail messages.
  • Fixed the issue that failed to download call recordings.

Version 4.9.10

Date: November 11, 2022
  • Improved the Linkus stability.

Version 4.9.8

Date: November 7, 2022
  • Added support for Android 12 adaptation.
  • Fixed the Microsoft account login issue: No response after clicking Sign in with Microsoft in the login page.

Version 4.9.6

Date: September 14, 2022

Note: The following new features require support from PBX server:
  • P-Series Appliance Edition: 37.8.0.25 or later
  • P-Series Software Edition: 83.8.0.25 or later
  • P-Series Cloud Edition: 84.8.0.25 or later
  • Added support for setting Linkus as the default phone app.
    To achieve this, open Settings on your phone, go to Apps > Default apps, then set Phone app to Linkus.
    Note: The path may vary depending on your phone model.
  • Added support for logging in to Linkus using Microsoft account or Active Directory domain account.
    Note: This feature is supported only when system administrator has integrated PBX with Microsoft Azure Active Directory or Microsoft Active Directory.

    For more information, see Log in by Microsoft Account and Log in by Active Directory Domain Account.

  • Added support for Call Flip feature: You can flip an active call from Linkus Android Client to another device (with your extension registered), without interrupting the conversation.

    For more information, see Flip an Active Call between Devices.

  • Added support for Call Switch feature: You can retrieve an active call from the original device and continue it on Linkus Android Client.

    For more information, see Continue an Active Call on Linkus Mobile Client.

  • Fixed the issue of delayed notification for incoming calls.

Version 4.8.9

Date: June 2 ,2022

  • Fixed the push notification issue of Linkus calls: Push notifications did not take effect when users received a new call.

Version 4.8.6

Date: May 11, 2022
  • Added compatibility with Organization Management, which allows users to find colleagues by department under Extension to quickly initiate communication.
    Note: PBX requirement:
    • P-Series Appliance Edition: 37.6.0.24 or later.
    • P-Series Software Edition: 83.6.0.24 or later.
    • P-Series Cloud Edition: 84.6.0.24 or later.
  • Added support for Restrict External IP.

    With Restrict External IP enabled, the system will reject incoming calls from IPs that are neither LCS-registered nor LAN IPs (Path: Me > Settings > Advanced ).

  • Authorized users can start, pause, or resume the call recording at any time during a call.
    Note: PBX requirement:
    • P-Series Appliance Edition: 37.7.0.16 or later.
    • P-Series Software Edition: 83.7.0.16 or later.
    • P-Series Cloud Edition: 84.7.0.16 or later.

Version 4.7.6

Date: April 6, 2022
  • Added compatibility with large capacity Yeastar P-Series Software Edition.
  • Moved Codec and ICE to Me > Settings > Audio Options.
  • Optimized user interface to improve user experience.

Version 4.6.8

Date: January 12, 2022
  • Added support for Portuguese (Brazil) interface.
  • Fixed the issue that NFC feature was not supported under Russian interface.
  • Fixed the call issue: After enabling SRTP feature for an extension, the extension user failed to make calls.
  • Fixed the push notification issue of Linkus calls: After users dialed a feature code to switch extension presence, the users could not receive notifications on incoming calls.
  • Fixed the issue of call logs: If ring group members rejected a second call during a call, talk duration for the current call would display incorrectly.

Version 4.5.11

Date: December 17, 2021
  • Improved Linkus stability.

Version 4.5.10

Date: November 15, 2021
  • Fixed the issue that failed to make a call using IPv6.

Version 4.5.6

Date: October 21, 2021
  • Added support for resetting login password by email address.
    Note: PBX requirement:
    • P-Series Appliance Edition: 37.5.0.88 or later.
    • P-Series Software Edition: 83.5.0.88 or later.
    • P-Series Cloud Edition: 84.5.0.88 or later.

  • Added support for multiple accounts, which allow you to switch between accounts without having to log out and log back in (Path: Me > Settings > Account Management).

  • Optimized audio experience in busy tone.

Version 4.4.13

Date: September 23, 2021
  • Added compatibility with Yeastar P-Series Cloud Edition, which transforms your mobile phone into a fully-featured office extension, provides convenient call experience, and offers powerful collaboration features.

Version 4.4.10

Date: August 23, 2021
  • Added compatibility with Voicemail Transcription feature, which allows users to read voicemails in text format.
    Note: PBX requirement:
    • P-Series Appliance Edition: 37.5.0.9 or later.
    • P-Series Software Edition: 83.5.0.9 or later.
  • Added Ringtone option: Users can set a specific ringtone for Linkus to distinguish Linkus calls from phone calls (Path: Settings > Audio Options > > Ringtone).
    Note: The available ringtones are synchronized from your phone.
  • Added Vibrate option: Users can decide whether to enable vibration for Linkus calls (Path: Settings > Audio Options > Vibrate).
    Note: The option does not affect vibration setting of phone calls.
  • Added support for using Linkus to call phone numbers that are detected on a web browser.
    Note: To achieve this, make sure web browser supports detecting phone numbers and making calls from the phone or any software installed.
  • Optimized user experience in multi-platform login: On Me page, a specific icon () beside username helps users know if they have simultaneously logged in to Desktop Client or Web Client.
    Tip: To log out of Desktop Client or Web Client, tap the icon and select Log out of Linkus Desktop Client or Log out of Linkus Web Client.
  • Optimized visual experience of Linkus under Full-Screen Display.
  • Optimized user experience in receiving a second call during a call.
  • Optimized Mi Push.
  • Optimized call quality.
  • Fixed the following Caller ID issues:
    • When an incoming call from a transferor reached Linkus, Linkus didn't display the original caller's number.
    • With Fuzzy Matching Caller ID enabled on PBX server, if Caller ID didn't exactly match the phone number stored, the contact name could not be displayed on callee's phone.

Version 4.3.11

Date: July 14, 2021
  • Added compatibility with Yeastar P-Series Software Edition.
  • Added compatibility with Phonebooks feature, which makes it possible to group company contacts into phonebooks and allows users to view company contacts in an organized way.
    Note:
    • PBX requirement: Version 37.4.0.17 or later.
    • The feature requires authentication from system administrator.
  • Added support for Interactive Connectivity Establishment (ICE) feature, which helps reduce network latency and packet loss, therefore improving call quality (Path: Settings > Advanced > ICE).
    Note: To achieve this, make sure the followings are met:
    • PBX server:
      • 37.4.0.17 or later.
      • Subscribed Enterprise Plan or Ultimate Plan.
    • Linkus: Logged in via Serial Number (SN) or Fully Qualified Domain Name (FQDN).
  • Optimized the display of company contacts: When adding contacts from Call Logs to exiting contacts in Company Contacts, the Company Contacts only display the contacts who you are authorized to manage.
  • Only the authorized users can view recordings on Linkus.
    Note: PBX requirement: Version 37.4.0.17 or later.

Version 4.2.7

Date: May 13, 2021
  • Added support for Chat feature.
    Note: PBX Server requirement: Version 37.3.0.42 or later.
  • Added support for adding + as the prefix number.
  • Added support for following system settings.
  • Optimized Russian login interface.
  • Fixed the issue of Linkus calls: When a new call arrived during a call, Linkus automatically picked up the new call after the caller of previous call hung up.
  • Fixed the issue of call failure: When calling back from Linkus call logs, a user got a prompt' Number can not be empty'.

Version 4.1.7

Date: April 8, 2021

Note: The following new features require support from PBX server: Version 37.3.0.16 or later.
  • Added support for the following codecs: u-law, a-law, iLBC, G722, and G729. If you suffer from bad call quality, try to solve it by adjusting codec (Path: Me > Settings > Advanced > Codec).
    Note: A codec works only when it is enabled on both Linkus and PBX server.
  • Added compatibility with Group Voicemail feature: You can share the workload of reading and responding to voicemail messages within your team.
  • Added compatibility with All Busy Mode for Endpoints: With All Busy Mode for Endpoints enabled for your extension by system administrator, when one of the endpoints with your extension registered is busy, all the other endpoints will forward new incoming calls to the When Busy destination.
  • Fixed the issue that the volume of phone receiver was too low during a call.

Version 4.0.7

Date: March 25, 2021
  • Added support for switching audio to the speaker or a bluetooth device by clicking during a call.

  • Added support for Nederlands (Dutch) interface.
  • Optimized user interface to improve user experience.
  • Fixed the display issue of time: If a phone was set to 12-hour time, the time of call logs would display incorrectly.

Version 3.6.9

Date: January 18, 2021

Note: The following new features require support from PBX server: Version 37.2.0.80 or later.
  • Added support for Remote Access Service (RAS). With RAS, users can remotely log in to Linkus via a Serial Number (SN) or a Fully Qualified Domain Name (FQDN) associated with PBX server, and enjoy better Linkus service.
    Note: The feature requires support from PBX server:
    • Version: Version 37.2.0.80 or later.
    • Plan: Yeastar P-Series Enterprise Plan or Ultimate Plan.
  • Added support for automatically switching extension presence based on Business Hours and Holidays.
  • Added Linkus Web Client in Ring Strategy.

  • Added support for Contacts feature.

    • Company Contacts: Users can add external contacts such as company's customers, resellers, and partners to company-shared Company Contacts.
    • Personal Contacts: Users can add their personal contacts such as direct customers to exclusive Personal Contacts.

  • Fixed the issue that duplicated extension numbers caused the destination error of When Busy.

Version 3.5.3

Date: November 5, 2020

  • Optimized problem-reporting feature: When reporting a problem, users must describe the problem in detail.
    Note: 10-500 characters are required.
  • Adjusted compatible version: Android 5.0 or later.
  • Changed default destination of Call Forwarding: When an extension is in Do Not Disturb status, all the calls are forwarded to the extension's voicemail box.

Version 3.4.18

Date: October 12, 2020
  • Added compatibility with Yeastar P-Series PBX System.
  • Added support for using NFC to change the IP address of Yeastar P-Series PBX System.

    For more information, see Change PBX Default IP Address via NFC.

    Note: Make sure your phone supports NFC feature.