Release Notes for Linkus (Web)

Updates in May 25, 2026

PBX Dependency: Version 84.23.0.83 or later

• Added compatibility with AI Receptionist feature:
  • When receiving a call transferred from the AI receptionist, the incoming call window displays a tag From AI Receptionist to indicate that the call originates from the AI receptionist.

    

  • After answering a call transferred from the AI receptionist, the call window displays an AI Insights tab containing the following information:

    

    • The customer information collected by the AI receptionist.
    • The call transcript and summary generated by the AI receptionist.
    Note:

    • This information is visible only to the first person who answers the transferred call. It is no longer displayed after the call becomes a multi‑party call or is transferred again.

    • Whether customer information is displayed depends on the AI Receptionist configuration on the PBX.

  • When sending call details via email from the call window, the displayed customer information is automatically included in the email content.

    

• Optimized Function Key feature: Added support for configuring a function key to monitor and pick up calls for a specific extension group member (Path: Prefences > Function Keys):
  • When configuring a function key, if you select the Type as BLF, you can choose an extension group you belong to, so as to monitor the incoming call status and pick up calls for that group.

    

  • When there are multiple incoming calls in the monitored extension group, hovering over the function key displays the list of the incoming calls, allowing you to select which call to pick up.
    Note:

    • Up to 10 calls can be displayed at once.
    • If you click the function key directly, the first incoming call will be picked up.

    

• Optimized Internal Chat feature: Added support for permanently deleting all chat history within a single chat session.

  When you click Clear chat history on a session, you can select the Delete All Chat History option from the pop-up window to permanently remove the chat history from both Linkus clients and the server.

  

• Optimized External Chat feature: For a WhatsApp session, if no matching number is found among existing contacts, Linkus uses the recipient's WhatsApp profile name as the session name.
  Note: The session name updates only when the recipient replies to your message.

Updates in April 23, 2026

PBX Dependency: Version 84.23.0.23 or later

• Added compatibility with the following system-level configurations:

  • Added support for logging in to Linkus client using your extension number, depending on the allowed login method configured by the system administrator.
  • When you receive a call forwarded from another extension, the original extension's name and number may be displayed on the call window based on the Caller ID display strategy configured by the system administrator.
  • When you create a session on an SMS or WhatsApp channel, but another session with the same sender and receiver already exists on the channel, a prompt may appear based on the system administrator's messaging channel settings. If you continue, you will take over the session from the original handler, along with the complete chat history.

  • 

• Optimized Voicemail feature:
  • Added support for forwarding voicemails to specified extensions.

    For more information, see Manage Your Voicemails.

    

  • When you dial feature code to play a voicemail forwared from another extension, the Linkus client will play a voice prompt that includes the number of the extension from which the voicemail was forwarded.
• Optimized Call Notes feature: If you click while editing call notes, the Linkus client will automatically save the latest content of the call notes and add it to the email for delivery.

  

Updates in March 30, 2026

PBX Dependency: Version 84.22.0.134 or later

Updates in January 13, 2026

PBX Dependency: Version 84.21.0.117 or later