Release Notes for Linkus (iOS)

Version 5.3.7

Date: January 19, 2024
  • Fixed the issue that failed to make outbound calls.

Version 5.3.6

Date: January 17, 2024

  • Optimized Codec to improve call quality (Path: Account > Settings > Audio Options > Codec).
    • Added Opus codec.
      Note: This feature requires support from PBX server: Version 84.13.0.25 or later.
    • Changed the default codec from iLBC to G729.
  • Optimized user experience in External Chat:
    Note: This feature requires support from PBX server: Version 84.13.0.25 or later.
    • Added support for transferring a messaging session to a message queue.

    • Added support for an agent of a message queue to pick up a messaging session from the queue.

  • Optimized user experience in Linkus calls.
    • Added signal bars to help you identify the signal strength during a call. You can tap the signal bar to check details about network quality.

    • Added Network Tip option, which allows you to configure how you want to be notified of network anomalies during a call, either receive pop-up only or receive pop-up and prompt.

      To configure the option, go to Account > Settings > Audio Options > Network Tip.

    • Optimized the text prompt and its position for network anomalies during a call.

Version 5.2.9

Date: November 29, 2023

  • Added support for External Chat feature, which allows you to centrally deal with customer queries (from different messaging channels, such as SMS or social media) on Linkus Mobile Client.
    Note: To use the feature, system administrator needs to upgrade PBX to version 84.12.0.57 or later, and integrate the PBX with SMS channel or social media channel.

    For more information, see External Chat Overview.

  • Optimized user interface to improve user experience.

Version 5.1.3

Date: July 4, 2023
  • Added compatibility with the Boss-Secretary feature.

    On Call Logs, boss extensions can check the logs of calls that are automatically forwarded to the secretary extension, which are displayed as missed calls and labeled with an icon .

    Note: This feature is only available for Boss Extension. For more information, contact the system administrator.

  • Fixed the issue that failed to add personal contacts to Company Contacts directory: No phonebook was displayed after tapping Add to Company Contacts.

Version 5.0.13

Date: May 4, 2023

  • Added support for 1:1 video call. You can make a video call from Directory, Chat, or Call Logs.
    Note: This feature requires support from PBX server:
    • Version: 84.10.0.30 or later
    • Plan: Ultimate Plan

    For more information, see Make a Video Call.

  • Added compatibility with Two-factor Authentication (2FA) feature. With 2FA enabled, you need to enter your extension password and an additional authentication code when logging in to your account.
    Note:

  • Fixed the issue that Linkus was logged out unexpectedly.

Version 4.10.5

Date: April 10, 2023
  • Fixed the dial pad issue: Dial pad was partially missing on iPhone 14 Pro Max with iOS 16.4.

Version 4.10.3

Date: December 7, 2022
  • Added support for agent pause reason: Queue agents can switch status to pause with a reason by dedicated button or feature code.
    Button
    Path: Me > Current Presence > More > Agent Status Auto Switching > Pause
    Feature code
    Contact the system administrator.
    Note: PBX requirement:
    • P-Series Appliance Edition: Version 37.9.0.18 or later.
    • P-Series Software Edition: Version 83.9.0.18 or later.
    • P-Series Cloud Edition: Version 84.9.0.18 or later.
  • Improved the Linkus stability.
  • Fixed the call issue: Failed to make outbound calls with a prefix containing *.

  • Fixed the issue that failed to download voicemail messages.

  • Fixed the issue that failed to download call recordings.

Version 4.9.11

Date: November 10, 2022

  • Improved the Linkus stability.

Version 4.9.9

Date: November 7, 2022
  • Fixed the Microsoft account login issue: No response after clicking Sign in with Microsoft in the login page.

Version 4.9.5

Date: September 14, 2022

Note: The following new features require support from PBX server:
  • P-Series Appliance Edition: 37.8.0.25 or later
  • P-Series Software Edition: 83.8.0.25 or later
  • P-Series Cloud Edition: 84.8.0.25 or later
  • Added support for logging in to Linkus using Microsoft account or Active Directory domain account.
    Note: This feature is supported only when system administrator has integrated PBX with Microsoft Azure Active Directory or Microsoft Active Directory.

    For more information, see Log in by Microsoft Account and Log in by Active Directory Domain Account.

  • Added support for Call Flip feature: You can flip an active call from Linkus iOS client to another device (with your extension registered), without interrupting the conversation.

    For more information, see Flip an Active Call between Devices.

  • Added support for Call Switch feature: You can retrieve an active call from the original device and continue it on Linkus iOS Client.

    For more information, see Continue an Active Call on Linkus Mobile Client.

Version 4.8.5

Date: May 11, 2022

  • Added compatibility with Organization Management, which allows users to find colleagues by department under Extension to quickly initiate communication.
    Note: PBX requirement:
    • P-Series Appliance Edition: 37.6.0.24 or later.
    • P-Series Software Edition: 83.6.0.24 or later.
    • P-Series Cloud Edition: 84.6.0.24 or later.
  • Added support for Restrict External IP.

    With Restrict External IP enabled, the system will reject incoming calls from IPs that are neither LCS-registered nor LAN IPs (Path: Me > Settings > Advanced ).

  • Authorized users can start, pause, or resume the call recording at any time during a call.
    Note: PBX requirement:
    • P-Series Appliance Edition: 37.7.0.16 or later.
    • P-Series Software Edition: 83.7.0.16 or later.
    • P-Series Cloud Edition: 84.7.0.16 or later.

Version 4.7.6

Date: April 6, 2022
  • Added compatibility with large capacity Yeastar P-Series Software Edition.
  • Moved Codec and ICE to Me > Settings > Audio Options.
  • Optimized user interface to improve user experience.

Version 4.6.6

Date: January 12, 2022
  • Added support for Portuguese (Brazil) interface.
  • Fixed the issue that Linkus would crash unexpectedly.
  • Fixed the issue that NFC feature was not supported under Russian interface.
  • Fixed the call issue: After enabling SRTP feature for an extension, the extension user failed to make calls.
  • Fixed the push notification issue of Linkus calls: After users dialed a feature code to switch extension presence, the users could not receive notifications on incoming calls.
  • Fixed the issue that failed to match contacts.

Version 4.5.8

Date: December 17, 2021
  • Improved Linkus stability.

Version 4.5.7

Date: November 15, 2021
  • Fixed the issue that failed to make a call using IPv6.

Version 4.5.6

Date: October 21, 2021
  • Added support for resetting login password by email address.
    Note: PBX requirement:
    • P-Series Appliance Edition: 37.5.0.88 or later.
    • P-Series Software Edition: 83.5.0.88 or later.
    • P-Series Cloud Edition: 84.5.0.88 or later.

  • Added support for multiple accounts, which allow you to switch between accounts without having to log out and log back in (Path: Me > Settings > Account Management).

  • Optimized audio experience in busy tone.

Version 4.4.11

Date: September 23, 2021

  • Added compatibility with Yeastar P-Series Cloud Edition, which transforms your mobile phone into a fully-featured office extension, provides convenient call experience, and offers powerful collaboration features.

Version 4.4.8

Date: August 23, 2021

  • Added compatibility with Voicemail Transcription feature, which allows users to read voicemails in text format.
    Note: PBX requirement:
    • P-Series Appliance Edition: 37.5.0.9 or later.
    • P-Series Software Edition: 83.5.0.9 or later.
  • Added Ringtone option: Users can set a specific ringtone for Linkus to distinguish Linkus calls from system calls (Path: Settings > Audio Options > Ringtone).
  • Optimized user experience in multi-platform login: On Me page, a specific icon () beside username helps users know if they have simultaneously logged in to Desktop Client or Web Client.
    Tip: To log out of Desktop Client or Web Client, tap the icon and select Log out of Linkus Desktop Client or Log out of Linkus Web Client.
  • Optimized visual experience of Linkus under Full-Screen Display.
  • Optimized user experience in receiving a second call during a call.
  • Optimized call quality.
  • Fixed the following Caller ID issues:
    • When an incoming call from a transferor reached Linkus, Linkus didn't display the original caller's number.
    • With Fuzzy Matching Caller ID enabled on PBX server, if Caller ID didn't exactly match the phone number stored, the contact name could not be displayed on callee's phone.

Version 4.3.8

Date: July 14, 2021

  • Added compatibility with Yeastar P-Series Software Edition.
  • Added compatibility with Phonebooks feature, which makes it possible to group company contacts into phonebooks and allows users to view company contacts in an organized way.
    Note:
    • PBX requirement: Version 37.4.0.17 or later.
    • The feature requires authentication from system administrator.
  • Added support for Interactive Connectivity Establishment (ICE) feature, which helps reduce network latency and packet loss, therefore improving call quality (Path: Settings > Advanced > ICE).
    Note: To achieve this, make sure the followings are met:
    • PBX server:
      • 37.4.0.17 or later.
      • Subscribed Enterprise Plan or Ultimate Plan.
    • Linkus: Logged in via Serial Number (SN) or Fully Qualified Domain Name (FQDN).
  • Added support for adjusting the volume of the audio received and transmitted (Path: Settings > Audio Options > Audio Gain Control).
    • For Audio Received: Adjust the volume of the audio received.
    • For Audio Transmitted: Adjust the volume of the audio transmitted.
  • Added Background Mode setting (Path: Settings > Advanced > Background Mode).
  • Only the authorized users can view recordings on Linkus.
    Note: PBX requirement: Version 37.4.0.17 or later.
  • Optimized the display of company contacts: When adding contacts from Call Logs to exiting contacts in Company Contacts, the Company Contacts only displayd the contacts who you are authorized to manage.
  • Fixed the keyboard issue: When using iPhone (version 13.1.2) to configure PBX' s IP address via NFC, users could not enter ., which caused the configuration failure.

Version 4.2.8

Date: May 13, 2021

  • Added support for Chat feature.
    Note: PBX Server requirement: Version 37.3.0.42 or later.
  • Added support for enabling or disabling Linkus call logs to sync with your iPhone (Path: Settings > Advanced > Sync CDR to iPhone).
  • Added support for adding + as the prefix number.
  • Added support for following system settings.

Version 4.1.3

Date: April 9, 2021

  • Improved Linkus stability.

Version 4.1.2

Date: April 8, 2021

Note: The following new features require support from PBX server: Version 37.3.0.16 or later.
  • Added support for the following codecs: u-law, a-law, iLBC, G722, and G729. If you suffer from bad call quality, try to solve it by adjusting codec (Path: Me > Settings > Advanced > Codec).
    Note: A codec works only when it is enabled on both Linkus and PBX server.
  • Added compatibility with All Busy Mode for Endpoints: With All Busy Mode for Endpoints enabled for your extension by system administrator, when one of the endpoints with your extension registered is busy, all the other endpoints will forward new incoming calls to the When Busy destination.
  • Added compatibility with Group Voicemail feature: You can share the workload of reading and responding to voicemail messages within your team.

Version 4.0.5

Date: March 25, 2021

  • Added support for switching audio to the speaker or a bluetooth device by clicking during a call.

  • Added support for Nederlands (Dutch) interface.
  • Optimized user interface to improve user experience.
  • Fixed the display issue of time: If a phone was set to 12-hour time, the time of call logs would display incorrectly.

Version 3.6.8

Date: January 18, 2021
Note: The following new features require support from PBX server: Version 37.2.0.80 or later.
  • Added support for Remote Access Service (RAS).

    With RAS, users can remotely log in to Linkus via a Serial Number (SN) or a Fully Qualified Domain Name (FQDN) associated with PBX server, and enjoy better Linkus service.

    Note: The feature requires support from PBX server:
    • Version: 37.2.0.80 or later.
    • Plan: Enterprise Plan or Ultimate Plan.
  • Added support for automatically switching extension presence based on Business Hours and Holidays.
  • Added Linkus Web Client in Ring Strategy.

  • Added support for Contacts feature.

    • Company Contacts: Users can add external contacts such as company's customers, resellers, and partners to company-shared Company Contacts.
    • Personal Contacts: Users can add their personal contacts such as direct customers to exclusive Personal Contacts.
  • Only when users copy login links can Linkus reads clipboard data.
    Note: The optimization is for iOS 14 or later.
  • Fixed the display issue of call log: When an agent missed a call, the call log would display incorrectly.

Version 3.5.5

Date: November 5, 2020
  • Optimized problem-reporting feature: When reporting a problem, users must describe the problem in detail.
    Note: 10-500 characters are required.
  • Adjusted compatible version: iOS 11.0 or later.
  • Changed default destination of Call Forwarding: When an extension is in Do Not Disturb status, all the calls are forwarded to the extension's voicemail box.

Version 3.4.18

Date: October 12, 2020

  • Added compatibility with Yeastar P-Series PBX System.
  • Added support for using NFC to change the IP address of Yeastar P-Series PBX System.

    For more information, see Change PBX Default IP Address via NFC.

    Note: Make sure your phone meets the following requirements:
    • Phone model: iPhone 8 or later.
    • Software version: iOS 13 or later.