Reassign an Extension to a Provisioned IP Phone/Gateway

If a phone is previously provisioned but the phone owner or gateway port has been changed, you can reassign an extension to the provisioned phone or gateway.

Reassign an extension to a provisioned IP Phone

Procedure
  1. Log in to PBX web portal, go to Auto Provisioning > Phones, edit the desired phone.
  2. In the Assign Extension section, select a desired extension.
    Tip: If your desired extension is not listed in the drop-down list, you can check if the extension has been associated with other IP phone or gateway.
  3. Click Save.
Result

The extension is automatically registered on the phone, and configurations in the selected template are applied to the phone.

Reassign an extension to a provisioned gateway

Procedure
  1. Log in to PBX web portal, go to Auto Provisioning > Gateways, edit the desired gateway.
  2. In the Assign Extension section, select a desired extension for a desired port.
    Tip: If your desired extension is not listed in the drop-down list, you can check if the extension has been associated with other IP phone or gateway.
  3. Click Save.

    The PBX generates a configuration file for gateway, and prompts you whether to reboot the gateway.

  4. Click OK to reboot the gateway to apply the configurations.
Result
The extension is automatically registered on the gateway port after reboot.