Flip an Active Call between Devices

Call Flip feature allows you to effortlessly and seamlessly flip an active call from 'Linkus for Dynamics 365' plugin to another device (with your extension registered), without any interruption to the conversation.

Requirements

Your extension has been registered on more than one device.

Procedure

  1. During an active call, click More, then click Call Flip.

    All the other devices where your extension is registered are displayed.

  2. Click the desired device.
    Linkus will make a call to your extension on the device.
    Tip: In case you want to cancel call flip, click Cancel at the bottom of the call screen.

  3. Answer the call on the selected device.

    The call is flipped from 'Linkus for Dynamics 365' to the selected device.