Export Do Not Call Data for Outbound Campaign

You can export Do Not Call (DNC) data for an outbound campaign, which can be used to review or import to other systems.

Procedure

  1. Log in to PBX web portal, go to Outbound Call Center > Campaign Management.
  2. Click beside the desired campaign, then scroll down to the Call Logs section.
  3. Under the Do Not Call tab, download the DNC data according to your needs.
    • To download DNC contacts list, click Download and select Download Contacts.

      A CSV file containing the contacts information is downloaded to your computer.
    • To download the DNC contacts details, click Download and select Download List.

      A CSV file containing the DNC contacts as well as relevant creation details is downloaded to your computer.