Integrate HID-compliant Headsets with Linkus Desktop Client

If you have a HID-compliant headset on hand, you can set up the HID-compliant headset as the audio device for Linkus Desktop Client, so as to control Linkus calls via the headset.

Requirement

Supported headset type: USB HID headset (Jabra, Yealink, EPOS, Poly, and more)

Procedure

  1. Make sure that Linkus Desktop Client is in Desktop Client mode, or you can NOT set up the HID-compliant headset as the audio device.
    1. Log in to Linkus Desktop Client.
    2. At the toolbar, check if is displayed.

      If not, select Desktop Client from the drop-down list.

  2. Connect the HID-compliant headset to the USB port of your computer.
  3. Go to Preferences > Audio & Video > Headset Integration, set the headset as the audio device.
    1. In the drop-down list, select the connected HID-compliant headset.

    2. Click Connect Headset.

  4. Click Save.

Result

You can use the HID-compliant headset to handle calls. The supported call operations are as follows:
  • Answer/Reject a call
  • Answer/Reject a second call
  • End a call
  • Hold/Resume a call
  • Mute/Unmute a call
  • Adjust system volume
Tip: In case you want to change the connected headset, select another connected HID-compliant headset and click Connect Headset.