Linkus Desktop Client Overview

Running on Windows and macOS, Linkus Desktop Client provides you with access to enterprise-grade telephony features from your computer desktop.

Linkus Desktop Client layout

Navigation bar

Navigation bar provides quick access to the following features:


Feature	Description
Extensions	View colleague information. Place audio or video calls to colleagues. Leave voicemails for colleagues. Add colleague extensions to Favorites list.
Contacts	View, add, and manage personal contacts. View, add, and manage company contacts.
Video Conferencing	Initiate face-to-face meetings for instant communication among team members and customers. For more information, see Video Conferencing User Guide. Note: Linkus Desktop Client only provides a menu entry for the feature. When you access the feature, you will be redirected to the feature on Linkus Web Client without entering any credentials.
Operator Panel	Manage calls of members in a specific group. For more information, see Operator Panel User Guide. Note: Linkus Desktop Client only provides a menu entry for the feature. When you access the feature, you will be redirected to the feature on Linkus Web Client without entering any credentials.
Call Center Console	Handle queue calls and achieve real-time call monitoring, management, and reporting. For more information, see Call Center Console User Guide. Note: Linkus Desktop Client only provides a menu entry for the feature. When you access the feature, you will be redirected to the feature on Linkus Web Client without entering any credentials.
Call Logs	Check and manage your call logs.
Voicemails	Check and manage your voicemails.
Recordings	Check and manage your call recording files.
Preferences	Configure the following settings: Extension profile Extension presence Voicemail Audio and video Function keys Call-handling rules Email notifications Outlook integration

Toolbar

Toolbar provides quick access to common actions:


Feature	Description
	Quick access to download Linkus Mobile Client and Yeastar Linkus for Google.
	Use function keys to monitor status of specific objects or quickly perform specific operations via function keys.
	Switch between Desktop Client mode and CTI mode.
Agent Status	Change your status in a queue.
	Change extension presence.
	Place audio calls or video calls.
Account	Change password Configure two-factor authentication (2FA) Check Privacy Policy Agreement Access Linkus Help Center Access Support Portal Log out of Linkus

Workspace

An area where you can view or manage specific features.