Restore Your System from a Backup

In case of data loss or system failure, you can restore the PBX from a backup. This topic describes how to restore data on the PBX.

Prerequisites

  • Make sure that you have backed up system configurations and required files, such as custom prompts and CDR.
  • Read and understand restrictions for data restoration.
    • You can restore a backup file that is created from an older version of PBX.

      Example: Restoring a backup file (v37.1.0.10) to PBX (v37.1.0.13) would work.

    • You can NOT restore a backup file that is created from a newer version of PBX.

      Example: Restoring a backup file (v37.1.0.13) to PBX (v37.1.0.10) would NOT work.

Procedure

  1. Log in to PBX web portal, go to Maintenance > Backup and Restore.
  2. Select a backup file to which you want to restore, click .
  3. In the pop-up window, do as follows:

    1. If you want to retain existing network basic settings (the settings on System > Network > Basic Settings), unselect the checkbox of Network Basic Settings.
    2. Click OK.
  4. Reboot the PBX to take effect.

Result

The current configurations on your PBX are OVERWRITTEN with the backup data.