Automatic Reset of Time Condition

If users have overridden time condition and don't clear the time condition override manually, PBX will automatically reset time condition in next period. The next period can be the starting point of business hours, outside business hours, or holidays. This topic gives examples to help you understand how the system automatically resets time condition.

Examples for Global Business Hours/Custom Business Hours

Business Hours
Outside Business Hours
Next hop of time condition: According to the time condition you configured, the system automatically switches the destination for incoming calls at the time point.
Override time condition
Automatically reset time condition
Example 1: Override to Business Hours
Example 2: Override to Outside Business Hours

Examples for Custom Time Periods

Time Period 1
Time Period 2
Outside Business Hours
Next hop of time condition: According to the time condition you configured, the system automatically switches the destination for incoming calls at the time point.
Override time condition
Automatically reset time condition
Example 1: Override to Time Period 2
Example 2: Override to Outside Business Hours

Example for Holidays

Business Hours
Holidays
Next hop of time condition (holiday or non-holiday): According to the time condition you configured, the system automatically switches the destination for incoming calls at the time point.
Override time condition
Automatically reset time condition
Example: Override to non-holiday