Add DID Numbers to a Trunk

This topic describes how to add DID numbers to a SIP trunk on Yeastar Central Management to ensure proper routing of inbound calls.

Prerequisites

Supported methods

You can add DID numbers to a trunk via either of the following methods:

  • To add a single DID number or a range of DID numbers, you can add them directly from the web portal. For more information, see Add DID numbers from web portal.
  • To add multiple non-sequential DID numbers, you can add the numbers in a XLS or XLSX file and import it into the system for improved efficiency. For more information, see Add DID numbers via file import.

Add DID numbers from web portal

  1. Log in to Yeastar Central Management, go to Cloud PBX > Trunk Sharing > DID Management.
  2. Click Add.
  3. Add DID number(s) according to your need.
    • To add a single DID number, do as follows:

      1. In the Create Method drop-down list, select Single DID.
      2. In the DID/DDI field, enter the DID number in the format of +xxx or xxx.
        Important: The DID number format you enter must be consistent with the format provided by your ITSP, otherwise calls will fail.
      3. Optional: In the DID/DDI Name field, enter a name to distinguish inbound calls by DID numbers.

        When the DID number is dialed, the name will be displayed on the called party's device.

    • To add a range of DID numbers, do as follows:

      1. In the Create Method drop-down list, select DID Range.
      2. In the DID Range fields, enter the start number and end number of the DID range.
        Important: The DID number format you enter must be consistent with the format provided by your ITSP, otherwise calls will fail.
      3. Optional: In the DID/DDI Name field, enter a name to distinguish inbound calls by DID numbers.

        When the DID number is dialed, the name will be displayed on the called party's device.

  4. In the DID Routing section, select the desired trunk(s) from the Assigned Trunk box to associate them with the DID number(s).

  5. Click Save.

Add DID numbers via file import

  1. Log in to Yeastar Central Management, go to Cloud PBX > Trunk Sharing > DID Management.
  2. At the top of the list, click Import.
  3. In the pop-up window, click Download Template File.

    A XLSX file is downloaded to your computer.

  4. Refer to the table below to add your DID numbers and assign trunks in the template file.
    Important:
    • If the number needs to include a + character, set the cell format to Text before entering the number.
    • After editing, make sure to delete the annotation rows; otherwise, the import will fail.
    Parameter Required Description
    DID Yes Enter the DID number in the format of +xxx or xxx. Only numbers and the "+" character are allowed.
    Important: The DID number format you enter must be consistent with the format provided by your ITSP, otherwise calls will fail.
    DID Name No Enter a name to distinguish the DID number.
    Note: The length of the name should not be greater than 127 characters.
    Assigned Trunk Yes Enter the name of the shared trunk to be associated with the DID number.
    Note: Use , to separate multiple trunks.
  5. Import the template file.
    1. On Yeastar Central Management, go to Cloud PBX > Trunk Sharing > DID Management.
    2. At the top of the list, click Import.
    3. In the pop-up window, click Choose a File, then select the file to upload.

    4. Click Import.

      The DID numbers in the template file will be displayed in the list.