Upgrade or Downgrade Plan for a P-Series Cloud PBX

This topic describes how to upgrade or downgrade subscription plan for a P-Series Cloud PBX.

Upgrade plan for a P-Series Cloud PBX

To allow users to enjoy advanced features like web video call or video conferencing, you can upgrade the PBX Plan to Ultimate Plan.

Prerequisites
  • The firmware of Yeastar Central Management is 87.15.0.83 or later.
  • You have subscribed to the Ultimate Plan service, and its available capacity is not less than the number of supported extensions on the PBX, otherwise the plan upgrade will fail.
    Note: You can check the available capacity of the subscription on My Subscription > P-Series Hosting Package.
Procedure
  1. Log in to Yeastar Central Management, go to Cloud PBX > PBX.
  2. Select a desired PBX, click , then select Upgrade Plan from the drop-down list.

  3. In the pop-up window, do as follows:

    1. In the PBX Plan drop-down list, select Ultimate Plan (UP).
    2. Click Confirm.
Result
  • On PBX list, plan status is displayed as UP.

  • The number of supported extensions on the PBX will be automatically deducted from the total subscription capacity of your Ultimate Plan service.

Downgrade plan for a P-Series Cloud PBX

When the customer's Ultimate Plan subscription expires, you can downgrade plan for the P-Series Cloud PBX.

Prerequisites
The firmware of Yeastar Central Management is 87.15.0.83 or later.
Procedure
  1. Log in to Yeastar Central Management, go to Cloud PBX > PBX.
  2. Select a desired PBX, click , then select Upgrade Plan from the drop-down list.

  3. In the pop-up window, do as follows:

    1. In the PBX Plan drop-down list, select Enterprise Plan (EP).
    2. Click Confirm.
Result
  • On PBX list, plan status is displayed as EP.

  • The number of Ultimate Plan extensions on the PBX is released back to the total subscription capacity of your Ultimate Plan service.