Check System Resources of a P-Series Cloud PBX

Yeastar Central Management allows you to monitor the system resources of a specific P-Series Cloud PBX through a monitoring window. This helps you track and analyze the PBX system performance, promptly detect and resolve issues, and adjust the capacity subscription for your customers accordingly.

Requirements

The firmware version of the P-Series Cloud PBX is 84.15.0.22 or later.

Procedure

  1. Log in to Yeastar Central Management, go to Cloud PBX > PBX.
  2. Click beside the desired PBX.

    A resource monitoring window of the PBX pops up.

  3. Check the metrics and trends in the pop-up window according to your need.

Check resource offline condition

In the Monitoring Details tab, check the offline condition of SIP trunks and SIP phones of the P-Series Cloud PBX in the last 6 hours, 12 hours, 24 hours, the day, the last 2 days, or within a custom time frame of up to 30 days.
Note: You can also check the resource offline condition of all the P-Series Cloud PBXs within a specific PBXHunb Server on Cluster > Monitor Trend > PBX Monitoring. For more information, see Check System Performance of Cloud PBXs within a PBXHub Server.

Metric Description
Trunk Offline Show the disconnection condition of SIP trunks (Account Trunk, Peer Trunk, and Register Trunk).
Note: The WebRTC trunks are not included.
IP Phone Offline Show the disconnection condition of the IP phones or softphones on which the PBX extensions are registered.
Note: Linkus clients are not included.

Check current resource utilization

In the Resources Details > Cloud PBX Resource Overview field, check the current utilization of active calls (concurrent calls), extensions, and trunks on the Cloud PBX in the last 1 hour, 3 hours, 6 hours, 12 hours, or 24 hours.

Metric Description
Active Calls Show the ratio of the number of current active calls to the total number of concurrent calls supported, and provide the trends and details at each time point within the selected time frame.
Online Extensions Show the ratio of the number of extensions currently registered to the total number of extensions created, and provide the trend as well as details at each time point within the selected time frame.
Sub-metrics:
  • Mobile: Extensions registered on Linkus Mobile Client.
  • PC: Extensions registered on Linkus Desktop Client.
  • Web: Extensions registered on Linkus Web Client.
  • Pad: Extensions registered on Linkus Pad Client (SDK).
  • SIP: Extensions registered on SIP phones.
Online Trunks Show the ratio of the number of connected trunks to the total number of trunks created, and provide the trends and details at each time point within the selected time frame.
Sub-metrics:
  • Account Trunk: Account trunks whose statuses are "Registered".
  • Register Trunk: Register trunks whose statuses are "Registered".
  • Peer Trunk: Peer trunks whose statuses are "Reachable".

Check historical resource utilization

In the Resources Details > Cloud PBX Resource Historical Usage field, check the historical utilization of active calls (concurrent calls) and recording minutes on the Cloud PBX over the last 24 weeks or the last 12 months.

Metric Description
Active Calls Show the concurrent call limit and the peak concurrent calls per month or per week.
Sub-metrics:
  • Concurrent Call Limit: The maximum number of concurrent calls supported on the PBX.
  • Peak Concurrent Calls: The maximum number of used concurrent calls in the selected time frame.
Recordings Sum up the number of used recording minutes per month or per week.