Enable or Disable Call Recording for a P-Series Cloud PBX

Call Recording is valuable to keep important conversations, help train employees, evaluate their performance, and provide them with feedback. You can enable or disable call recording for P-Series Cloud PBXs as needed.

Enable call recording for a P-Series Cloud PBX

Prerequisites
Go to Cloud PBX > PBX to check if Plan is under upgrading or if Extension is under expanding.
Note: If there is a pending order for Plan or Extension, you must contact Yeastar or log in to Yeastar Partner Portal to complete payment.
  • If Plan is under upgrading, the Plan is displayed as EP->UP.

  • If Extension is under expanding, the Extension is displayed as {old_ext_qty}->{new_ext_qty}.

Procedure
  1. Log in to Yeastar Central Management, go to Cloud PBX > PBX.
  2. Select a desired PBX, click , then select Resize Capacity from the drop-down list.

  3. In the Call Recording drop-down list, select Enabled.
  4. In the Recording Capacity field, enter a value.
    Note: Each PBX has 500-minute recording time for free. If you enter a value greater than 500, the exceeding minutes would be deducted from the total recording capacity.
  5. Click Save.
Result
On PBX management portal and Linkus Clients, users can access Call Recording feature.

Disable call recording for a P-Series Cloud PBX

Prerequisites
Go to Cloud PBX > PBX to check if Plan is under upgrading or if Extension is under expanding.
Note: If there is a pending order for Plan or Extension, you must contact Yeastar or log in to Yeastar Partner Portal to complete payment.
  • If Plan is under upgrading, the Plan is displayed as EP->UP.

  • If Extension is under expanding, the Extension is displayed as {old_ext_qty}->{new_ext_qty}.

Procedure
  1. Log in to Yeastar Central Management, go to Cloud PBX > PBX.
  2. Select a desired PBX, click , then select Resize Capacity from the drop-down list.

  3. In the Call Recording drop-down list, select Disabled.
  4. Click Save.
Result
  • On Yeastar Central Management, call recording feature of the PBX is disabled.

  • On PBX management portal and Linkus Clients, users can NOT access Call Recording.