Set up 2-Way Intercom

2-way intercom is used to make a multi-party conference. The called parties will automatically answer the call into speakerphone mode and join the conference.

Note: Intercom allows all users in the group to talk and be heard by all.
  1. Go to Settings > PBX > Call Features > Paging/Intercom > Paging/Intercom, click Add.
  2. Set a 2-Way intercom group.
    • Number: Use the default or specify a number for the intercom group.
    • Name: Enter a name for the intercom group.
    • Type: Choose 2-Way Intercom.
    • Prompt: Optional. To play a prompt before making an announcement, you can choose a custom prompt.
      Note: If you want to customize a new prompt, refer to Upload a Custom Prompt or Record a Custom Prompt.
    • Dial * to Answer: If this option is checked, the intercom group members can dial * to talk to the intercom initiator.
      Note: When a member dials *, the group announcement will terminate, and the member who dials * can have a private call with the intercom initiator.
    • Member: Choose the group members to the Selected box.
  3. Click Save and Apply.
When you dial the intercom group number, the members in the group will automatically join the conference by speakerphone mode.