PBX Monitor

The PBX monitors the status of Trunks, Extensions, Concurrent Call, Conference.

You can log in the PBX web interface, go to PBX Monitor to check the real-time status of your trunks, extensions, and conferences.

Extension Status

Table 1.
Status Description
The extension is idle.
The extension is ringing.
The extension is unavailable.
The extension is busy.
The extension is on held.
Malfunction in FXS interface.

Check the relevant interface and module.

PSTN Trunk Status

Table 2.
Status Description
The trunk is idle.
The trunk is busy in use.
No PSTN line plugged in FXO interface.
Malfunction in FXO interface.

Check the relevant interface and module.

BRI/E1/T1 Trunk Status

Table 3.
Status Description
The trunk is idle.
  • Broken module/interface.
  • Incorrect physical layer configuration.
  • Service provider did not activate the trunk.
  • Incorrect protocol layer configuration.
  • Service provider did not activate the trunk.
  • Malfunction in interface/module.

    Check the relevant interface/module.

  • No trunk plugged in.
  • Service provider doesn't activate the trunk.

GSM/3G/4G Trunk Status

After the module and SIM card is installed, you can log in the PBX web interface PBX Monitor to check the trunk status.

Table 4.
Status Description
The trunk is idle, the icon shows the signal strength.
The trunk is busy.
The module is powered off.
No SIM card inserted.
No signal.
PIN/PUK Error.
Cellular network registration failed.
Malfunction in module; please examine the relevant module.

VoIP Trunk Status

Table 5.
Status Description
Registered
Registering
  • Unreachable
  • Registration failed, caused by:
    • wrong password
    • wrong authentication name
    • wrong user name
    • transport type inconsistent

Concurrent Call

Check the maximum supported concurrent calls and the real-time concurrent calls on the PBX.

Monitor Conference

Check how many conferences are created on the PBX, and monitor the status of the conferences.