Enable Microsoft Teams User Presence Synchronization

Microsoft Entra ID (Azure Active Directory) integration provides one-way synchronization of Teams user presence to PBX extensions. To achieve the Teams user presence synchronization, you need to enable this feature on PBX, and Microsoft Entra ID users need to set up presence synchronization on their Linkus clients. After the setup, Microsoft Entra ID users' extension presence can follow their Teams user presence.


PBX server: Version or later.



  1. Log in to PBX web portal, go to Integrations > Collaboration.
  2. Scroll down to the bottom, and turn on the switch of Microsoft Teams User Presence Synchronization.

  3. Click Save.


  • Teams user presence synchronization is enabled.
  • The synced users need to log in to Linkus Web Client or Linkus Desktop Client to enable this feature and set the corresponding extension presence for each Teams user presence (Path: Preferences > Features > Microsoft Teams User Presence Synchronization).
    Tip: You can also click of a synced user's extension to enable and set up Teams presence synchronization for this user (Path: Features > Microsoft Teams User Presence Synchronization).

    After the setup, when the users' Teams presence changes, their extension presence will be switched to the corresponding one automatically.
    Note: Since it's one-way synchronization, when users switch their extension presence, the result will NOT update to their Teams user presence.