Forward an Incoming Call to Voicemail

This topic describes how to forward an incoming call to your voicemail from the incoming call pop-up on Linkus Desktop Client.

Requirements

Make sure that PBX server and your Linkus clients meet the following requirements:


Item	Requirements
PBX Server	The firmware version is 84.24.0.30 or later. To forward ring group or queue calls to your own extension voicemail, make sure that system administrator has enabled the feature for ring groups or queues on PBX server.
Linkus Desktop Client	The version is 1.16.4 or later. Make sure that Linkus Desktop Client is enabled in Ring Strategy. Make sure that the Voicemail feature is enabled for your extension.

When there is an incoming call reaching your extension, click on the incoming call pop-up.

The incoming call is forwarded to your voicemail.