Enable and Configure NovoOne Clients for Users

After NovoOne Client resources are allocated to your tenant, you can enable the clients for specific users and configure client-specific settings.

Procedure

  1. Log in to NovoOne Tenant portal, go to Users > Users.
  2. Click beside the desired user.
  3. In the NovoOne Clients tab, enable the desired clients and configure the related settings.
    Client Instruction
    Mobile Clients
    1. Turn on the switch of Mobile Clients.
    2. To allow the user to receive another call while already on a call in NovoOne Mobile Client, select the checkbox of Call Waiting.
    Web Clients
    1. Turn on the switch of Web Clients.
    2. To allow the user to receive another call while already on a call in NovoOne Web Client, select the checkbox of Call Waiting.
  4. Click Save.

Result

The selected NovoOne clients are enabled for the user with the configured settings.

What to do next

Send NovoOne Client welcome emails to users.