Two-Factor Authentication (2FA) Overview

Two-Factor Authentication (2FA) is an authentication mechanism that requires users to enter an additional authentication code when signing in to NovoOne, providing an extra layer of security for accounts and helping protect against unauthorized access.

Authentication methods

NovoOne supports the following authentication methods:

Method Description
Email

This method allows users to receive an authentication code for 2FA via the email address associated with their account.

When signing in to NovoOne, users must enter their account password and the authentication code received by email.

Authenticator Application This method requires users to install an authenticator application on their mobile phone, then add their account to the application to generate an authentication code for 2FA.

When signing in to NovoOne, users must enter their account password and the authentication code generated by the authenticator application.

2FA setup

NovoOne allows both administrators and users to enable 2FA for their own accounts.

Scenario Description
Configure 2FA in Tenant Portal

(Administrator Setting)

As an administrator, you can enable 2FA for your own account in NovoOne tenant portal. When enabled, an additional authentication code is required when you sign in to tenant portal.

For more information, see Configure Two-Factor Authentication (2FA) for Your Account.

Configure 2FA in Web Client

(User Setting)

Users can enable 2FA for their own accounts in NovoOne Web Client. When enabled, an additional authentication code is required when they sign in to Web Client.

For more information, see Configure Two-Factor Authentication using Authenticator Application and Configure Two-Factor Authentication using Email.

Note:
  • This setting doesn't apply to NovoOne Mobile Client.
  • For enhanced security, you can enforce 2FA for all users, requiring them to complete the 2FA setup before they can continue using NovoOne Web Client.

    For more information, see Enforce Two-Factor Authentication (2FA) for All Users.