Configure Call Parking Feature Code

This topic describes how to enable and configure call parking feature codes.

Procedure

  1. Log in to NovoOne Tenant portal, go to Call Features > Feature Code.
  2. In the left navigation pane, click Call Parking, then enable the desired parking type and modify the feature code as needed.

    Feature Default Code Description
    System Park *5

    A user can park their active call to a system-assigned parking number by dialing *5.

    Note: The system assigns the first available virtual number from the default parking extension range (Path: System > Preferences > Default Number Range > Call Parking).
    Select Park Extension *05

    A user can park their active call to a specific parking number by dialing *05 + {target_parking_number}.

    Note: The parking number must fall within the parking extension range (Path: System > Preferences > Default Number Range > Call Parking).
  3. Click Save.

Result

Users can park their active call by dialing the configured feature code, and retrieve the parked call by dialing the corresponding parking number.