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Admin Guide
Admin Guide for Yeastar S-Series VoIP PBX.
Call Features
IVR
Like most organisations, where possible, we would like to route incoming calls an Auto Attendant. You can create one or more IVR (Auto Attendant) on the system to achieve it.
Set an IVR Prompt
When users call in the PBX IVR, the users would operate following by the IVR prompt. The PBX system has one default IVR prompt, you can change the IVR prompt to your audio file.

Set an IVR Prompt

When users call in the PBX IVR, the users would operate following by the IVR prompt. The PBX system has one default IVR prompt, you can change the IVR prompt to your audio file.

Upload a custom prompt or record a custom prompt on the PBX web interface.
Go to Settings > PBX > Call Features > IVR, edit your IVR.
Select the Prompt to your custom prompt.
Set the Prompt Repeat Count.
Click Save and Apply.