Expand Capacity or Subscribe to New Services for NovoOne

Expand capacity or subscribe to additional services for your NovoOne service as needed.

Introduction

Before you begin, read the table below to understand each service's pricing model and how to onboard the services.

Service Description Guideline
User Expansion Quantity-based subscription per Yeastar Partner Portal account.
  1. Subscribe to additional user or recording capacity following this topic.
  2. Expand user or recording capacity for tenants in NovoOne Platform.
Call Recording Quantity-based subscription per Yeastar Partner Portal account.
White Label Quantity-based subscription per Yeastar Partner Portal account.
  1. Subscribe to White Label service following this topic.
  2. Customize your own brand in NovoOne Platform.
  3. Apply the customized brand to tenants.
Transcription Quantity-based subscription per Yeastar Partner Portal account.
  1. Purchase transcription users following this topic.
  2. Assign transcription users to tenants in NovoOne Platform.
AI Receptionist (On-Demand Minute Pack)

Usage-based billing per Yeastar Partner Portal account.
  1. Purchase receptionist minutes following this topic.
  2. Assign AI receptionist minutes to tenants in NovoOne Platform.
AI Receptionist (Monthly Rolling Plan) Pack-based subscription per Yeastar Partner Portal account.
  1. Subscribe to receptionist packs following this topic.
  2. Assign AI receptionist packs to tenants in NovoOne Platform.

Step 1. Go to product purchase page

  1. Log in to Yeastar Partner Portal, go to Products & Purchase.
  2. On the product list, click Purchase on NovoOne.

    A side panel slides in from the right of the page.

  3. Specify a user for whom you want to expand capacity or subscribe services.

Step 2. Expand capacity or subscribe to service

  1. Expand the capacity or subscribe to additional service as needed.

  2. On the right Order Summary section, click Checkout.

Step 3. Review the order and check out

  1. On the left Service Information section, review the service information.
  2. On the left Billing Information section, review and edit the billing information as needed.
    Note:
    • The billing information will be displayed on an invoice, which will be generated and sent to the selected billing contact's email address after you complete payment.
    • By default, your information is automatically filled in. You can change to another billing contact, either by selecting an existing one from the drop-down list, or by clicking Add New to add a contact. The billing contacts are synchronized with the ones that you have set on Billing Receiver.

  3. On the right Checkout section, choose either of the following ways to check out.
    Pay by PayPal
    1. In the Payment Method section, click PayPal.
    2. Click PayPal and log in to your PayPal account to complete payment.
    Pay by debit card or credit card
    1. In the Payment Method section, click Debit or Credit Card.
    2. Click Debit or Credit Card and enter the information required to complete payment.
    Pay offline
    1. In the Payment Method section, click Offline.
    2. Optional: In the PI Number field, enter the PI number that is provided by Yeastar Sales.
    3. Click Place Order.

      After you submit the order, your account manager or local distributor will contact you actively for the payment.

Result

After you complete payment, the billing contact will receive an email, which contains the order summary and an invoice. He or she can click on the attached link to view or download the invoice.

Note:
  • The attached link is valid in 24 hours and can be used ONCE only.
  • You can also view the invoice on Yeastar Partner Portal: Orders and Billing > Orders > .