Yeastar P-Series Software Edition 83.18.0.18

Release date: January 14, 2025

New features

Hotel Management
The built-in, lightweight hotel management module eliminates the need for third-party PMS integration, and provides intuitive front desk panels, room settings, wake-up service management, guest stay history, billing, and other essential hotel features.
For more information, see Hotel Management Guide.
Call Report
Added Unreturned Missed Call Report, which provides an overview of all the missed inbound calls, as well as the real-time callback status and details.

For more information, see Unreturned Missed Call Report.

Improvements and bug fixes

Installation Wizard
Added support for an installation type Restore an Existing Backup, which allows you to upload a backup package to quickly set up and initialize PBX from the existing backup.

For more information, see Initial Setup Using the Installation Wizard.
Extension
Added support for setting the system prompt language for each extension individually (Path: Extension and Trunk > Extension > User > User Information > System Prompt Language), which determines the language of the system prompts heard by the extension user during calls.

Trunk
  • Added support for setting a default DOD label for outbound caller ID (Path: Extension and Trunk > Trunk > Outbound Caller ID > Outbound Caller ID List > Default DOD Label).

  • Added support for assigning a range of DID numbers to a trunk (Path: Extension and Trunk > Trunk > DIDs/DDIs).

  • Added an option Send 183 Message with P-Early-Media Header for SIP trunk (Path: Extension and Trunk > Trunk > SIP Headers > Other Settings). If enabled, the PBX will include a P-Early-Media header with the value of sendrecv in the 183 message for inbound calls from the trunk.
Role
Added a new user role Hotel Manager (Path: Extension and Trunk > Role), which is equipped with the necessary permissions for hotel management.
Auto Provisioning
Feature Code
Added a feature code *63 for hotel management (Path: Call Features > Feature Code > Hotel Management), which allows housekeepers to dial the feature code and room status feature code on hotel room phone to update guest room status.
Call Queue
  • Added an option Display Missed Call Records in Agent IP Phone (Path: Call Features > Queue > Basic > Agent Options), which can be used to decide whether to display the call records of missed queue calls on agents' IP phones.

  • Added support for granting permission to queue managers to check and delete missed queue call logs (Path: Call Features > Queue > Queue Panel Permissions).

  • Fixed the issue of queue call statistics: The number of missed calls and abandoned calls displayed on Wallboard did not align with the statistics in the details.
Messaging
Optimized the website domain verification mechanism for Live Chat messaging channel.
Backup and Restore
Added an option License Code & FQDN Settings for backup settings, which can be used to decide whether to add the PBX's activation code and FQDN settings into the backup file.
System Log
Added an option Enable OpenAPI Event Notification Message Debug (Path: Maintenance > System Logs > Log Level > Debug). If enabled, messages of API event notifications will be logged for debugging purposes.
File Sharing
Fixed the file sharing issue: Failed to find the file folder of call recording.
API
  • Optimized API interfaces for the following features:
    Feature Details
    Optimized System Added system_prompt parameter for the system/get_menuoptions API interface, which allows you to query the available system prompts in the PBX system.
    Optimized Extension Added user_lang parameter for the extension/get, extension/query, extension/create, and extension/delete API interfaces, which allows you to query or set the language of the system prompts heard by extension users during calls.
    Optimized Trunk Added outbound_cid_label parameter for the trunk/get, trunk/query, trunk/create and trunk/update API interfaces, which allows you to query or set the default DOD label for outbound caller ID.
    Optimized Call queue Added enb_ip_phone_missed_call_display parameter for the queue/get, queue/query, queue/create and queue/update API interfaces, which allows you to query or set the setting for displaying the call records of missed queue calls on agents' IP phones.
    Optimized Call report Support the access to Unreturned Missed Call Report.
    Optimized Hotel Added alarm_day, repeat_option, ring_timeout, fail_dest_type, fail_dest_data, and remark parameters for the wakeupcall/list, wakeupcall/get, wakeupcall/query, wakeupcall/create, and wakeupcall/update API interfaces.

For more information, see API Interfaces & Events Summary.

  • Fixed the API issue: The CDR for outbound calls made via API did not display the trunk information.
Call Report
  • Added support for filtering display fields when downloading call reports.
    Note: This feature is only available for the following call reports.
    • Unreturned Missed Call Report
    • Queue Performance
    • Queue Performance Activity
    • Agent Performance
    • Agent Call Summary

  • Added an option Send Attachment for scheduled reports. If enabled, a file attachment will be included in the email sent to the specified email address.
    Note: The attachment will be sent in the email only when the scheduled file format is set to CSV or XLS.

  • Fixed the issue of 'Queue Performance' call report: Failed to query the details of queue performance call reports.
Linkus Web Client
  • Optimized Contact searching: Added support for searching contacts by remarks.
  • Optimized Queue Call Logs feature:
    • Added support for queue managers to check and delete missed queue call logs.
      Note: To achieve this, you need to grant queue manager the necessary permission.
    • Added support for queue agents to delete call logs for the queue calls they have answered.
  • Optimized the user experience in External Chat: The file retention period is extended to up to 72 hours.
  • Optimized the Preference configurations: Added support for users to set system prompt language for their extensions (Path: Preferences > User > User Information > System Prompt Language), which determines the language of the system prompts heard by the extension user during calls.