Message Campaign Overview
Yeastar P-Series Software Edition supports a message campaign feature that allows you to send bulk messages to a group of contacts through specified messaging channel. This feature is commonly used for marketing promotions, notifications, reminders, and customer engagement.
Requirements
- Firmware: Version 83.20.0.21 or later
- Plan: Enterprise Plan (EP) or Ultimate Plan (UP)
Limitations
- You can create up to 1,000 message campaigns.
- Each campaign can include up to 1,000 contacts.
Supported channels
You can create message campaigns for SMS and WhatsApp channels, allowing you to reach your contacts through their preferred communication method.
For more information about the campaign configuration, see the following topics:
Campaign Status
The following table describes different statuses of the message campaign.
| Status | Description |
|---|---|
| Draft | The campaign is saved as a draft. Messages will not be sent. |
| Scheduled | The campaign is scheduled to be sent at the specified time. |
| Pending | The campaign is waiting to send messages because another campaign is in progress. |
| Executing | The campaign is currently sending messages. |
| Completed | The campaign has completed sending all messages. |
| Stop | The campaign was unexpectedly stopped due to a system issue, such as system restart, subscription issue, etc. |
| Retrying | The campaign is retrying to send messages. |