Set up Auto Answer for Non-paging/intercom Calls
With this auto-answer feature, you can efficiently manage incoming non-paging/intercom calls without manually clicking to answer, significantly reducing callers' waiting time. This topic describes how to configure auto-answer non-paging/intercom calls.
Requirements
The firmware version of PBX server is 83.17.0.16 or later.
Procedure
- Log in to Linkus Web Client, go to .
- In the Call section, select the checkbox of
Auto Answer, then configure the following settings as
needed.
- Auto Answer Delay Time(s): Set the delay time
in seconds that callers have to wait before automatically answering
non-paging/intercom calls.
The valid value is from 0 - 60, and 0 indicates that incoming non-paging/intercom calls will be auto-answered immediately.
- Play Auto Answer Tone: Enable this option to alert you with a beep tone when incoming non-paging/intercom calls are answered automatically.
- Auto Answer Delay Time(s): Set the delay time
in seconds that callers have to wait before automatically answering
non-paging/intercom calls.
- Click Save.
Result
Non-paging/intercom calls will be auto-answered based on the delay time.Note:
- Incoming video calls will be auto-answered as audio calls.
- If you are already on an active call and call waiting is enabled, the new call will wait until the current call ends before being auto-answered; otherwise, it will be routed to the "When Busy" destination.