View and Manage Company Contacts

View a company contact

Before you get started, make sure system administrator has granted View Phonebooks permission to your extension.

Add a company contact

Add a company contact in a phonebook

Select a phonebook that you are authorized to manage, and then add a company contact.

1. Log in to Linkus Web Client, click Contacts.
2. At the top-left corner of workspace, select a phonebook from the drop-down list of .

   

3. Click Add, enter contact information, and then click Save.
   Note: If your organization has a phonebook that contains all the company contacts, the contact will be automatically added to the phonebook.

   The contact is added to the relevant phonebooks.

Add a company contact from personal contacts list

If you want to share a personal contact within your organization, you can add the contact to a company phonebook. Anyone who is allowed to view or manage the phonebook can see and reach the contact.

1. Log in to Linkus Web Client, click Contacts.
2. At the top-left corner of workspace, select Personal Contacts from the drop-down list of .

   

3. Find the desired contact, click and select Add to Phonebooks.

   

4. In the pop-up window, select the checkbox of a phonebook and click Confirm.
   Note: Only the phonebooks that you are authorized to manage will be displayed on the page.

   

   The page prompts "Added successfully", which indicates that the contact is added and phonebook is updated.

Add a company contact from Call Logs

1. Log in to Linkus Web Client, click Call Logs.
2. Right click a record to add a company contact.
3. To add a new contact, do as follows:
   1. Click Add New Contact.
   2. In the Add to drop-down list, select Company Contacts; In the Phonebook List drop-down list, select a phonebook.
   3. Enter contact information.
   4. Click Save.
4. To add to an existing contact, do as follows:
   1. Click Add to Existing Contact.
   2. Select a phonebook from the drop-down list of .
      Note: Only the phonebooks that you are authorized to manage will be displayed.

      

   3. Select the checkbox of an existing contact.
   4. Click Confirm and Save.

Add a company contact from Voicemails list

1. Log in to Linkus Web Client, click Voicemails.
2. Right click a record to add a company contact.
3. To add a new contact, do as follows:
   1. Click Add New Contact.
   2. In the Add to drop-down list, select Company Contacts; In the Phonebook List drop-down list, select a phonebook.
   3. Enter contact information.
   4. Click Save.
4. To add to an existing contact, do as follows:
   1. Click Add to Existing Contact.
   2. Select a phonebook from the drop-down list of .
      Note: Only the phonebooks that you are authorized to manage will be displayed.

      

   3. Select the checkbox of an existing contact.
   4. Click Confirm and Save.

Add a company contact from Recordings list

1. Log in to Linkus Web Client, click Recordings.
2. Right click a record to add a company contact.
3. To add a new contact, do as follows:
   1. Click Add New Contact.
   2. In the Add to drop-down list, select Company Contacts; In the Phonebook List drop-down list, select a phonebook.
   3. Enter contact information.
   4. Click Save.
4. To add to an existing contact, do as follows:
   1. Click Add to Existing Contact.
   2. Select a phonebook from the drop-down list of .
      Note: Only the phonebooks that you are authorized to manage will be displayed.

      

   3. Select the checkbox of an existing contact.
   4. Click Confirm and Save.

Edit a company contact

Before you get started, make sure system administrator has granted Manage Phonebooks (Add, Edit, Delete) permission to your extension.

Delete company contacts

Before you get started, make sure system administrator has granted Manage Phonebooks (Add, Edit, Delete) permission to your extension.