Upload or Record Voicemail Greetings

Voicemail greetings are played to callers when they reach your mailbox. This topic describes how to upload or record your personal voicemail greetings.

Restrictions

Up to 10 custom voicemail greetings are supported.

Upload a voicemail greeting

Prerequisites
Prepare an audio file, which must meet the following requirements:
  • File format: .wav, .mp3, or .gsm
    • PCM, 8K, 16bit, 128kbps
    • A-law(g.711), 8k, 8bit, 64kbps
    • u-law(g.711), 8k, 8bit, 64kbps
  • File size: Up to 8 MB
Procedure
  1. Log in to Linkus Desktop Client, go to Preferences > Voicemail.
  2. In the Voicemail Greeting section, click Greeting Management.

  3. In the pop-up window, click Upload.
  4. Select an audio file to upload.
Result
  • The uploaded greeting is displayed in the Greeting Management tab.
  • You can set this greeting as the default greeting or the presence greeting by selecting it from the corresponding drop-down list.
    Figure 1. Set as the default greeting
    Figure 2. Set as the presence greeting

Record a voicemail greeting

Procedure
  1. Log in to Linkus Desktop Client, go to Preferences > Voicemail.
  2. In the Voicemail Greeting section, click Greeting Management.

  3. In the pop-up window, click Record New Greeting tab, and configure the following settings:
    1. In the Audio File Name field, enter a name to help you identify it.
    2. In the Extension drop-down list, select your extension to record a greeting.
    3. Click Confirm.

      The system places a call to your extension.

  4. Answer the call, then record your greeting, and hang up after you finish recording.
Result
  • The recorded greeting is displayed in the Greeting Management tab.
  • You can set this greeting as the default greeting or the presence greeting by selecting it from the corresponding drop-down list.
    Figure 3. Set as the default greeting
    Figure 4. Set as the presence greeting