Configure Function Keys
Function keys allow you to monitor status of specific objects or quickly perform specific operations. This topic describes how to configure function keys on Linkus Web Client.
Requirements
Your extension has been assigned the permission to configure function keys.
Applications and limitations
Refer to the following table for the endpoints where function keys can be applied and the supported number of function keys for each endpoint.
Supported Endpoint | Max. Number of Function Keys |
---|---|
Linkus Desktop Client | 120 |
Linkus Web Client | |
Yeastar Linkus for Google | |
IP phones that support Auto Provisioning. | Depend on how many line keys your phone supports. |
Procedure
- Log in to Linkus Web Client, go to
The function keys configured by system administrator for your extension are displayed in the list, if any.
. - Configure function keys according to your needs.
- Type: Select a key type.
- Value: Configure a desired value based on the key type, such as parking number, queue, or extension.
- Label: Optional. Enter a value to help you identify the function key.
- Click Save.
Result
- The function keys are applied to Linkus Desktop Client, Linkus Web
Client, and Yeastar Linkus for Google.
You can click at the top tool bar to bring up a mini panel, on which you can monitor status of specific objects or quickly perform specific operations via function keys.
- If you have registered your extension on an IP phone via Auto Provisioning,
the phone also automatically applies the changes.Note: For IP phones, the number of programmable function keys depends on how many line keys your phone supports. If the number of function keys you assign exceeds the number of programmable keys supported by your phone, the redundant keys cannot take effect.
Types of function keys
Key Type | Function | Icon & Description |
---|---|---|
N/A | No functionality. |
|
Line |
Configure line keys for IP phone. |
|
BLF | Monitor the status of a specific extension. |
Note: The function key doesn't work in
an audio conference call.
|
Speed Dial | Speed dial a number. |
|
Check Voicemail |
|
|
Check Group Voicemail |
|
|
Park & Retrieve |
|
Note: The function key doesn't work in
an audio conference call.
|
Intercom |
|
|
DTMF | Send DTMF signals directly instead of manually entering the numbers each time. |
|
Agent Login/Logout |
|
|
Agent Pause/Unpause |
|
|
LDAP Directory | Quickly access the LDAP phonebook to query contact information on IP phones. |
|
Boss-Secretary Feature | Monitor the call status of your boss or secretary. |
|
Call Forward | Quickly enable or disable call forwarding for the IP phone. |
|