Manage Your Call Logs

This topic describes how to manage your personal call logs.

Procedure

  1. Log in to Linkus Web Client, go to Call Logs.
  2. Optional: Select a communication type from the drop-down list of to filter call logs.

  3. Optional: Filter call logs by time range, name, number, remark, or disposition codes.

  4. Manage the call logs according to your needs.
    Operation Instruction
    Refresh call log list If new call logs are generated while you are staying on the Call Logs page, a banner appears. You can click Refresh to update the list.
    Chat
    1. Right click a desired record.
    2. Click Chat.
    Check or edit call notes Click beside the desired call log.
    Call Follow-Up Via Email Click beside the desired call log.

    The Linkus client will launch the specified email client and create a new message containing the call details to send.
    Place a call
    • Double click the desired call log.
    • Click beside the desired call log.
    Delete a personal call log
    1. Click beside the desired call log.
    2. In the pop-up window, click OK.
    Clear all personal call logs
    1. At the top-right corner, click .
    2. In the pop-up window, click OK.
    Note: All your personal call logs are removed from Linkus UC Clients.