Ring Group Statistics Report

Ring Group Statistics report is a summary report based on Yeastar Enterprise Plan or Ultimate Plan, which allows you to query the number of received and answered calls for a specific ring group, thus helping you evaluate performance of members within the ring group.

Prerequisites

Ring Group Statistics Report is only available for Yeastar P-Series Enterprise Plan and Ultimate Plan.

Report details

The following table lists the related parameters for Ring Group Statistics report.

Parameter Description
Answered The total number of calls that were answered.
Received

The total number of calls that were received.

Answered Rate The answered rate for the ring group or for each group member.

Report example

The following report shows call statistics of ring group 6300 and 6301 on 09/21/2020.