Manually Upgrade PBX Firmware

This topic describes how to manually upgrade PBX firmware.

Manually upgrade PBX via Internet

Prerequisites
We recommend that you create a backup file of PBX configuration before starting the upgrade.
Procedure
  1. Log in to PBX web portal, go to Maintenance > Upgrade.
  2. Click Check for the New Firmware to see if a new firmware version is available.

    If a new firmware version is detected, a table appears showing the available firmware version, as shown below.

    You can click the link under Release Notes to view the updates in the new version.

  3. Click Upgrade Now and confirm the operation.
    Important:
    • Ensure the connection to Internet and power supply when the PBX is upgrading.
    • Make sure there aren't ongoing calls, otherwise the calls would be disconnected.
Result
The PBX starts upgrading the firmware.
Important: Do NOT turn off the power during the upgrade, otherwise the system may be damaged.

Manually upgrade PBX via a local firmware file

Prerequisites
Procedure
  1. Log in to PBX web portal, go to Maintenance > Upgrade > Manual Upgrade.
  2. Click Browse to select a firmware file.
    Note: The firmware file format must be .bin, and the file name should not contain special characters.
  3. Optional: To reset system configurations to factory defaults, select the checkbox of Reset Configuration to Factory Defaults.
    Important: Enabling this option will erase all PBX configurations.
  4. Click Upgrade.

    The PBX uploads and parses the firmware. After parsing is complete, the system displays a pop-up upgrade reminder, prompting you to back up data and verify related dependencies.

  5. In the pop-up window, click Upgrade.

Result
The PBX starts upgrading the firmware.
Important: Do NOT turn off the power during the upgrade, otherwise the system may be damaged.